SMB Account Representative (Inside Sales

Account Representative

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Compensation & Schedule

• Competitive base salary + quarterly uncapped commission (target ~30%)
• Commission guaranteed for your first quarter (ramp support from day
  1)
• Hybrid schedule (3 days/week onsite)
• Candidates can be based in either Buffalo, NY, Irvine, CA, Scottsdale, AZ or Greer, SC.
• Schedule flexibility is strongly preferred

About the Role

Ready to break into sales or take your next step in a fast-growing business?

Ingram Micro is making a significant investment in our SMB (Small & Medium Business) segment and expanding our team to support that growth. As part of this initiative, we're hiring 20+ Account Representatives to help drive momentum and capture new opportunities across our reseller base.

This is a high-energy, customer-facing role where you'll own and grow a portfolio of accounts, drive revenue, and deliver an exceptional customer experience.

You'll serve as a trusted partner and escalation point for your customers—helping them succeed while making a direct impact on the business.

• Own and grow a portfolio of approximately 125 reseller accounts (mix of new and established)
• Build strong relationships and act as a primary point of contact and escalation
• Spot and act on opportunities to increase revenue, margin, and product adoption
• Drive day-to-day sales activity including quoting, follow-ups, and closing opportunities
• Proactively engage customers to uncover new business needs and position solutions
• Partner cross-functionally with internal teams and vendors to drive results
• Prioritize effectively in a high-volume, fast-paced environment
• Set clear expectations and follow through with urgency and accuracy

• Consistently driving revenue and growth across your account base
• Building strong, trusted relationships with customers
• Managing multiple priorities while maintaining speed and accuracy
• Taking ownership and delivering results with minimal supervision

We're looking for someone who is proactive, resilient, and action-oriented—someone who doesn't wait for opportunities but goes after them.

Key strengths include:

• Strong communication skills (written and verbal)
• Ability to influence and persuade customers and partners
• Customer-focused mindset with a drive to deliver results
• Comfort working in a fast-paced, high-volume environment
• Strong organizational skills and ability to prioritize effectively
• Ability to collaborate and build relationships across teams
• Resilient and adaptable in a dynamic environment

• 2+ years of sales or customer service experience (any industry)
• OR 1+ year of experience in technology, distribution, or related field
• High school diploma or equivalent required (Bachelor's degree preferred)
• Basic proficiency in Microsoft Excel and Word

At Ingram Micro, you'll be part of a team that's shaping the future of technology distribution. This role is designed as a launchpad into a long-term sales career, with opportunities to grow into senior sales, account management, or business development roles.

You'll gain hands-on experience, build valuable relationships, and develop the skills needed to succeed in a high-impact sales environment.

If you're driven, customer-focused, and ready to build a career in sales—we want to hear from you.

The typical base pay range for this role across the U.S. is USD $44,500.00 - $75,600.00 per year.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases,…