Sales Support Coordinator

Job Title

Sales Support Coordinator

Amherst, NY

Direct Hire

Office Equipment

25.00/HR

traditional 8am-5pm hours, or a condensed schedule, for example 9am-3pm workday if that's a better fit

You’ll work closely with the VP of Sales by handling the behind-the-scenes work like processing orders, preparing quotes, updating the CRM, and keeping client accounts organized.

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• Support the VP of Sales
  - Handle the administrative and computer work so he can focus on customers and relationships.
• Stay connected with current clients
  - Help maintain relationships with existing customers between the VP's visits.
• Handle orders and quotes
  - Process orders, prepare quotes, and set up new customer accounts.
• Update the CRM
  - Keep customer, order, and sales information accurate and up to date in Sherpa (White Cup).
• Help customers
  - Speak with customers, answer questions, and explain how WNY Imaging can help.
• Use Excel regularly
  - Track orders, customers, and sales information accurately.
• Fix day-to-day issues
  - Help solve problems that come up with orders or customer accounts.
• Join client meetings when needed
  - Occasionally go with the VP of Sales to customer or prospect meetings.

• Strong organizational and administrative skills with the ability to manage multiple tasks and priorities.
• Proficiency with Microsoft Office, including Excel.
• Ability to learn and use CRM software to maintain accurate customer and sales information. Experience with Sherpa/White Cup is a plus.
• Strong verbal and written communication skills with the ability to communicate professionally with customers.
• Ability to learn new systems and processes with limited supervision.
• Customer service, sales support, or administrative experience required.
• Ability to work effectively in a fast-paced environment and maintain attention to detail.
• Interest in developing within sales or account management is a plus.

• Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Talent Rise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
• Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.