Inside Sales Representative

About Select One:

Select One is a strategic recruitment firm, partnering with organizations to secure top talent. Learn more here: https://(Use the "Apply for this Job" box below)." + "

Our client is a leader in the manufacturing industry

The Inside Sales Representative serves as a primary point of contact for assigned customer accounts, providing responsive, accurate, and professional support throughout " + "the sales and order management process. This role partners closely with Account Managers, Strategic Account Managers, Inside Sales leadership, and the Outside Sales team to support customer " + "needs, prepare quotes, process orders, communicate updates, resolve issues, and maintain accurate account information.

The position plays an important role in delivering a high level of " + "customer service, supporting internal coordination, and contributing to the company’s overall world-class sales and service objectives.

• Act as the primary contact for assigned " + "customer accounts, ensuring responsive communication and a high level of customer service.
• Partner with Account Managers, Strategic Account Managers, the Inside Sales " + "Manager, and Outside Sales team to support account activities, customer requests, special projects, and administrative needs.
• Accurately process sales orders and provide customers " + "with final order confirmations.
• Prepare and present quotes to customers, ensuring accuracy, timeliness, and alignment with customer requirements.
• Manage assigned new " + "business inquiries and coordinate appropriate follow-up.
• Source purchased parts and raw materials to support customer quotes, orders and production requirements.
• Create " + "and maintain purchased part SKUs and related information in the operating system.
• Proactively communicate order changes, delays, and updates to customers and internal teams.
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• Receive, document, and coordinate follow-up on customer complaints, including initiation of the RMA process when applicable.
• Share relevant customer, order, and " + "account information with internal departments to support efficient service and issue resolution.
• Maintain accurate customer, order, and account information in internal databases " + "and systems.
• Follow all company safety, security, operational, and procedural requirements.

• Bachelor's degree and/or " + "two years related experience in a business-to-business setting
• Proficiency working with business systems and Microsoft Office Suite
• Strong attention to detail and " + "accuracy
• Solid mathematical and analytical skills
• Excellent written and verbal communication skills
• Strong organizational, problem-solving, and time " + "management abilities, with the capacity to manage multiple priorities
• Ability to work independently and collaboratively within a team environment
• Adaptable, " + "flexible and able to thrive in a fast-paced, dynamic setting