Security Site Supervisor - AND NYS Security GUARD CARD - SEE

Position: Security Site Supervisor - MUST HAVE EXPERIENCE AND CURRENT NYS SECURITY GUARD CARD - SEE POSTING FOR DETAILS!!
Currently interviewing potential site supervisor candidates for buffalo, ny and dunkirk, ny areas. Must have the following to be considered:

* current/active nys guard card

* at least 4+ years of verifiable, consecutive experience in security

* shift lead and/or supervisor experience is preferred

* flexibility - must be available for all days/shifts as needed

* must have excellent communication skills

* scheduling experience with ability to mitigate overtime is preferred

* ability to handle initial counselling and corrective action issues

More specific duties/responsibilities/experience to be discussed during interview process.

Essential functions

* functions as a supervisor of security officers, lead officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.

* coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.

* trains security officers and other company personnel; reviews post orders and other details of assignments with subordinates.

* assists in the submission of payroll and personnel information to the company as designated.

* in conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.

* prepares, files, and submits various reports as required.

* inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.

* meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.

* as assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.

* may perform the duties of a security officer in accord with post orders and company policy.

Education/experience: high school diploma or g.e.d. And 2 years of related experience, or an an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Minimum 2 years of experience in retail preferred.

Competencies (as demonstrated through experience, training, and/or testing):

* may be required to hold and continue to meet the requirements for any applicable state, county and municipal license for security officers.

* knowledge of security operations with an emphasis on patrol, inspection and response services.

* knowledge of supervisory practices and procedures.

* ability to provide positive direction and motivate performance.

* understanding of a variety of security and safety devices and controls.

* ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.

* ability to track and maintain schedule assignments.

* ability to be an effective team member.

* ability to maintain professional composure when dealing with unusual circumstances.

* courteous telephone manner.

* ability to adapt to various sites and changes in post procedures.

* ability to write routine correspondence, including logs and reports.

* good organizational skills.

* strong customer service and results orientation.

* strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

Working conditions (physical/mental demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

* maintaining composure in dealing with authorities,…