Clinician; Visitation Therapist

Overview

Catholic Charities of Buffalo is excited to announce an opportunity for a per diem Clinician (Visitation Therapist). We are seeking a dedicated professional to join our Family Enrichment Program on a per diem basis, averaging 17 hours per week.

As a Visitation Therapist, you will create a secure and nurturing environment for children and parents with a history of separation, neglect, and/or abuse. Your role will be to facilitate healing and strengthen family bonds during supervised visits. You must be comfortable holding parents accountable to program rules while maintaining a positive rapport. Additionally, you will engage with children, ensuring their physical and emotional safety during visits and respond appropriately to their needs.

Catholic Charities is a non‑profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided hope to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide‑ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults.

As a trauma‑informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as the CARE Committee, the Trauma‑Informed Care (TIC) Committee, the Wellbeing Committee, and the Safety Committee.

• Build positive, trusting relationships with clients
• Interact with clients in a respectful, empowering, strength‑based, and empathic way, while addressing behaviors that need change
• Ensure the physical and emotional safety of children and families during challenging interactions
• Hold parents accountable to program rules and expectations
• Complete all required documentation accurately and on time, including assessments, progress notes, summaries, observations, court reports, and closings
• Communicate promptly and professionally with supervisors, co‑workers, ECDSS caseworkers, attorneys for children, and other service providers
• Collaborate with teammates, stay flexible to program needs, and maintain open communication
• Support team members by offering feedback and contributing to a positive, strength‑focused work environment
• Participate constructively in staff meetings
• Identify barriers affecting client progress and develop practical solutions
• Provide PCA and TSV orientation sessions when needed
• Carry PCA and TSV cases as assigned
• Help team members by covering cases when able
• Balance client‑facing work with accurate and timely documentation
• Take on new tasks and responsibilities as needed
• Manage multiple responsibilities, cases, documentation, collaboration, deadlines in an organized and timely manner
• Track upcoming court dates to ensure summaries are completed when required
• Enter daily activity into the agency database and update client information to meet contract requirements
• Arrive to work on time and follow daily sign‑in/out procedures
• Maintain accountability for daily work
• Adjust work hours as needed to meet client and program needs
• Model the mission, vision, and values of Catholic Charities
• Contribute to a culture of equity, inclusion, and ethical practice
• Follow and promote all compliance and regulatory requirements, including Corporate Compliance, Code of Ethics, HIPAA, legal mandates, labor laws, funder guidelines, and accreditation standards
• Support the agency's efforts to strengthen, expand, and promote services across WNY
• Demonstrate knowledge of divorce, child welfare, and high‑conflict family dynamics as they relate to TSV and PCA services
• Maintain self‑awareness, including personal needs, feelings, and potential biases
• Reflect on your own work and incorporate feedback from supervisors and peers
  
  Show commitment to ongoing professional growth
• Use computers and agency systems confidently
• Report to the Program Manager and PCA Supervisor
• May supervise…