Domestic Violence Case Manager

Overview

Crisis Services is looking to add a Domestic Violence Case Manager to our Advocate Department’s Case Management and Prevention Team. We are seeking professionals with public health, human services, social work, or education degrees who are interested in supporting our mission to provide support to anyone in need.

Job Location:

Suicide Prevention & Crisis Service, Inc.

- Buffalo, NY 14207

• Provide crisis intervention, case management, advocacy and follow-up services to survivors of domestic and family violence.
• Provide personal and criminal justice advocacy and accompaniment for survivors of domestic violence.
• Provide support for survivors during presentations at Erie County emergency departments, police precincts, and/or court proceedings.
• Assist with linkages between law enforcement, the district attorney’s office, and other community-based agencies working with domestic violence survivors.

• Bachelor’s Degree or Master’s degree from an accredited college and/or university in human services, public health, social work or related field, or equivalent experience.
• A minimum of 6 months’ relevant work experience preferably providing direct services in domestic/family violence response and/or prevention work.
• Demonstrated knowledge of domestic violence dynamics and effects, public awareness and crisis intervention services.
• Clear and calm judgment centered on survivors and ability to maintain ethical boundaries with clients.
• Skilled in strategic and diplomatic collaboration.
• Knowledge of practices and principles of empowerment.
• A high degree of compassion, discretion and understanding for clients.
• Ability to work independently, in an organized fashion, maintaining attention to detail and accurate records.
• Ability to manage multiple tasks and establish priorities in a rapidly changing and fast-paced environment.
• A valid NYS driver’s license with a clean driving record and access to reliable automobile.

• Job Type: Full Time, 40 hours/week
• Pay: $22.04 - $25.81 per hour
• Schedule:
  
  Monday through Friday;
  Some evening and/or weekend hours, as needed, and required on-call responsibilities.
• Work Setting:
  Onsite at Crisis Services, 100 River Rock Road, Suite 300, Buffalo, NY

The Advocate Department of Crisis Services is Erie County’s Rape Crisis Center and a licensed Non-Residential Domestic Violence Service Provider in New York State. The Department provides comprehensive victim services to individuals who have experienced sexual assault, domestic violence, family violence and/or elder abuse.

• Competitive pay including regular annual increases
• Paid training and professional development opportunities
• CWA Local 1122 union membership
• Generous paid time off and paid meal breaks
• Employee self-care and wellness supports including Calm app subscription for all employees and their family members
• Quiet Room, Exercise Room and Lactation Room onsite
• Health insurance coverage with generous employer premium contribution
• $300/year Flexible Spending Account provided by agency
• Access to dental, vision and other ancillary insurance coverage options
• 403(b) plan with employer match after one year of service
• Eligibility for Public Service Loan Forgiveness program

Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.