Support Services Professional
Job in
Buffalo, Erie County, New York, 14214, USA
Listed on 2026-07-01
Listing for:
PeopleInc
Full Time
position Listed on 2026-07-01
Job specializations:
-
Social Work
Human Services/ Social Work, Bilingual, Family Advocacy & Support Services
Job Description & How to Apply Below
Support Services Professional
Hourly Pay Range: $16.00-$17.50
Performs Advocacy-related duties for People Inc. and our Deaf, Hard of Hearing services.
Essential Functions/Responsibilities:
- Advocate for the rights of people served within our Deaf, Deaf Blind, Hard of Hearing services.
- Provide opportunities for people within our Deaf, Hard of Hearing services to express their views & feelings on issues relating to their lives.
- Assist with Housing registration, Benefit registrations (Medicaid, Medicare, SNAP), Social Security Administration (SSA).
- Maintain contact with Advocates; & keep them informed on important issues (special events, political and agency policies) via social media (Facebook, monthly events calendars, Internet & Intranet – Advocacy website)
- Attend Advocacy department meetings.
- Attend and participate in Advocacy-related special events for persons within our deaf services.
- Maintain accurate records for work (time-cards, mileage, a daily/monthly work calendar)
- Possess awareness of local transportation systems (City bus & rail, Uber, Lyft, Amtrak, Greyhound)
- Access and respond to email/phone messages
- Other duties as assigned and needed
Minimum Qualifications:
- High School Diploma/GED preferred
- 1 year of experience working with people who is Deaf, Hard of Hearing or have hearing loss preferred
- Experience advocating for oneself and others preferred
- Knowledge of current issues (policies & procedures) affecting people within the Deaf, Deaf Blind and hard of hearing communities.
- Good communication & listening skills.
- Knowledge of basic office equipment: computer, phone, copier, & fax machine
- Working knowledge of computers and various software programs
- Good organizational and preparation skills
- Knowledge or skills using American Sign Language.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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