Community Services Caseworker

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Full Time Professional Buffalo, NY, US

30+ days ago Requisition

Salary Range: $21.00 To $28.00 Hourly

For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best.

Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time”

Be Purpose-Built:We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful

Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience.

WHAT YOU'LL DO

Provide Social Services:

• Provide case management services for asylum seekers and refugees as defined by grant guidelines. This may include housing search, financial management, access to public benefits, medical appointments, school registration, connection to food pantries, linkage to legal support and other services required by AMP guidelines.
• Complete intake and needs assessment and subsequent internal/external referrals to promote self-sufficiency and integration with a strong focus on employment.
• Provide ongoing cultural and community orientation to clients to promote independent access to community resources.

Advocate for client’s rights:

• Coordinate and/or advocate for interpretation services to clients to ensure equal access to eligible services regardless of language barrier.
• Advocate on behalf of refugees, asylum seekers, and link clients with legal supports to secure permanent immigration status.
• Promote client rights and access to social services, social security, health providers, mental health services, and other supportive services.

Reporting and maintaining files:

• Accurately document all contacts and services in client case files and maintain case note logs per funder guidelines.
• Complete case reports as required by grant funders.
• Secure and schedule appointments for clients with service providers and provide or arrange transportation to appointments when necessary.

Development and training:

• Provide interpretation and translation for agency services as applicable.
• Attend agency and department meetings as required.
• Participate in trainings as required.

Programs interaction and support:

• Provide Services to AMP clients, complete intakes, provide financial assistance and referrals for clients.
• Collaborate with different departments in the agency, case workers and senior managements.

QUALIFICATIONS

• Minimumofanassociatedegreeinahumanservicesrelateddisciplinerequired.
• Experience providing direct services to refugees and immigrants.
• Experience linking clients to a broad range of essential, community-based services.

• Ability to provide culturally sensitive case management.
• Proficient communication skills for interaction with clients and the public.
• Strong time management and organizational skills.
• Working knowledge of community…