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Supervisor, PDOT Shuttle Operations

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: SP+
Full Time position
Listed on 2026-02-28
Job specializations:
  • Transportation
    Transportation Logistics, Transportation Manager, Airport Staff & Aviation Operations
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Supervisor, PDOT Shuttle Operations

Requisition

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
Location

US-NY-BUFFALO

Location Name

99008 - BUFFALO AIRPORT MAIN LOT

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
Address 2

4200 GENESEE ST

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
City

BUFFALO

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
State/Province

NY

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
Postal Code

14225

BUFFALO NY United States

Position Type (Portal Searching)

Full-Time

Category (Portal Searching)

Transportation/Shuttle Operations

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

Basic Function - Assist in the day-to-day management of a shuttle operation ensuring that operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

    Participate in programs to improve client and customer satisfaction.

  • Assist in the management of day-to-day activities of the assigned locations.
  • Assist with management duties as assigned.
  • Courteously assist customers.
  • Assist in the maintenance and repair of equipment and any general maintenance tasks as directed by the Facility Manager.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
  • Assist with cleanup of debris, water, oil spills and etc. Substitute for any position, if necessary.
  • Have a thorough knowledge of all areas of the shuttle operation, transportation route, major streets, landmarks and freeways in the area of the garage.
  • Complete other duties as needed.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience. Prior supervisory experience with a DOT-regulated shuttle operations preferred.

License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.

DOT Medical Card: A Medical Examiner's Certificate (DOT Medical Card) is required.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

Oral Communication: Speaks clearly;
Listens and gets clarification;
Responds well to questions.

Written Communication: Writes clearly and informatively;
Able to read and interpret written information.

Customer Service: Maintains positive attitude. Responds to requests for service and assistance.

Adaptability: Adapts to changes in the work environment;
Able to deal with change, delays,…

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