Customs Specialist, Entry Writer

DSV – Global Transport and Logistics

Location:

USA - Buffalo, 237 Main St

Division:
Group

Job Posting

Title:

Customs Specialist, Entry Writer

Time Type:
Full Time

DSV Air & Sea seeks a dynamic and personable multi-tasker who can deliver high‑quality customs entry work in an exciting, fast‑paced environment. The role involves ensuring inbound shipment processes comply with local customs authority and other relevant agencies while providing excellent customer service and problem resolution to achieve timely customs release.

• Process customs entries and all other related government agency interfaces as applicable.
• Meet service level requirements in accordance with client SOP.
• Meet entry preparation and submission requirements based on client SOP, product service level, and/or country and government agency requirements.
• Prioritize work based on estimated time of arrival (ETA), product service level, workflow processes, last free day, and transportation mode.
• Classify entry per client SOP, parts database, and/or direction from a licensed customs broker or classification specialist.
• Enter required shipment and customs data into the brokerage system.
• Proactively work with government agencies and customs authorities to resolve issues.

The entry writer may lead a brokerage group, managing dispatchers, documentation personnel, and others as necessary to complete the customs entry process.

• Ability to work with minimal supervision.
• Detail oriented, organized, and able to effectively manage multiple priorities.
• Effective interpersonal skills with ability to communicate orally and in writing.
• Working knowledge of OGA’s – FDA, FCC, USDA, FWS, etc.
• High level of customer service.
• Familiarity with customs regulations.
• Must be able to read, write, and speak English fluently.
• Excellent verbal and written communication skills are a must.

Intermediate skills in Microsoft Outlook, Word, and Excel. Ability to adapt to new software easily.

• 3‑5 years of experience working as an entry writer.
• License Customs Broker (preferred but not required).

Expected base pay range is $20‑$28 per hour, with actual compensation determined by job‑related factors such as relevant experience, skills, education, certifications, and geographic location in accordance with applicable laws and company policy.

DSV offers a comprehensive benefits program including medical, prescription, dental, vision, and life insurance; flexible spending accounts (FSAs), health savings accounts (HSAs), and short‑ and long‑term disability coverage. Employees also have access to wellness resources, an employee assistance program, and other support benefits. Financial benefits include participation in the DSV 401(k) plan with company matching contributions of up to 5%.

DSV is an equal‑employment‑opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  DSV reserves the right to defer or close a vacancy at any time.