Freight Forwarder, Air and Ocean, Import and Export

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DSV
- Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at

Location:

USA
- Buffalo, 237 Main St

Division:
Air & Sea

Job Posting

Title:

Freight Forwarder, Air and Ocean, Import and Export - 99501

Time Type:
Full Time

DSV Air & Sea is in search of dynamic and personable multi‑taskers who are driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of customer service and teamwork in an exciting and fast‑paced position, this may just be the perfect opportunity for you.

The Freight Forwarder works closely with clients and internal team members in this key role which is the crux of our business. At DSV, we are always in search of top talent.

• Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
• Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
• Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate
• Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility
• Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.
• In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions
• Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
• Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.

• Three years of experience in a role involving extensive client contact required
• Freight forwarding experience preferred
• Prior use of Cargo Wise One is a definite plus
• Computer skills, including frequent prior use of MS Outlook, Excel and Word
• Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
• Familiarity with domestic and international geography including countries and major cities
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
• Ability to be highly productive while keeping cool under pressure
• Excellent communication skills, both written and verbal
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast‑paced environment
• Knowledge of freight logistics and customs regulations
• Understanding of trade laws and regulations
• Fluency in English required; knowledge of additional languages is a plus
• Proficiency in Microsoft Office Suite

For this position, the expected base pay is…