Entry Level Tax Preparer

Your Purpose

At Jackson Hewitt, we provide an invaluable service in guiding our clients through tax codes, rules, and processes with integrity, quality, and consistency. This is something the vast majority of taxpayers do not receive from DIY or other assisted providers. The role you play is critical to our success, and together we are "Working Hard for the Hardest Working Americans"—our mission and a key reason we work here.

We are passionate about helping clients navigate their tax returns, which is often their biggest financial event of the year.

• Day shift
• Night shift
• Weekends
• Weekdays
• Full‑time or Part‑time

• Looking to learn a new career and break into the tax industry?
• Someone who has gaps in their work history or is looking to boost their skills and resume?
• Someone who has been out of the workforce over the last year while at home with family?
• New to the workforce or with limited experience/education, but willing to learn?
• Retired and want to continue to make an impact?
• Someone without a college diploma? No problem!
• A veteran or military personnel transitioning from the service?
• Part of a military family that moves often with deployments?
• A recent college graduate or current college student?
• A stay‑at‑home parent who needs a flexible work schedule?
• A gig worker or looking to add a second income?
• Bilingual? Bilingual candidates are highly encouraged to apply!

• Conduct face‑to‑face tax interviews with clients.
• Prepare complete and accurate tax returns, including multiyear, multistate, and year‑end forms.
• Provide clients with IRS audit support.
• Complete E‑filing and supply printed copies for client review.
• Collect and process client payments, ensuring timely deposits.
• Engage in marketing and business generation efforts to increase client retention.
• Answer client calls via the national call center routing system.
• Provide future tax planning advice and resolve client complaints as appropriate.
• Support office priorities through teamwork and collaboration.

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast‑paced environment.
• Basic knowledge of computer functions and math.
• Sales and/or marketing experience.
• Experience in accounting, finance, retail, bookkeeping, or tax preferred.
• Bachelor’s degree in Accounting or related field is a plus.
• PTIN Certification:
  Yes

$10.00 - $12.00 per hour.

• Free tax training and continuing education for all tax preparers.
• Flexible scheduling and various rewards.