Accelerated Leadership Training Program
Listed on 2026-07-03
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Business
Operations Manager
Location: Chick-fil-A Hamilton Mill & Dacula
Compensation: Competitive | Performance-Based Increases | Leadership Incentives
Reports to: Operator / Director Team
Program OverviewThe Chick-fil-A Accelerated Leadership Training Program is an intensive, full-time, hands‑on career pathway designed to prepare high-potential internal candidates for a future in franchise ownership, corporate leadership, or executive-level management—both within and beyond Chick-fil-A.
This two‑year program is built on operational mastery, people leadership, and business acumen. Candidates will progress through each critical level of the business—beginning as a team member and advancing through trainer, area manager, support director and operations director. Advancement is based on individual performance, comprehension, and leadership ability—not time alone.
What You’ll Gain- Operational mastery in every aspect of restaurant performance
- Deep understanding of leadership principles in a high‑performing team
- One‑on‑one mentorship from experienced Directors and the Operator
- Business exposure including financials, labor, P&L, food safety, HR, and marketing
- Leadership experience through managing teams, solving real‑time challenges, and driving results
- Development toward potential Chick‑fil‑A franchise ownership or corporate opportunities
You’ll begin as a Team Member and work your way up through structured levels:
- Master Front of House and Kitchen operations with excellence
- Demonstrate urgency, teamwork, accuracy, and hospitality
- Train new hires with clarity, positivity, and consistency
- Exemplify Chick‑fil‑A brand standards in every guest interaction
- Lead shifts and designated store areas (FOH or BOH)
- Solve real‑time problems while maintaining quality and speed
- Develop team members and provide on‑the‑spot coaching
- Begin learning labor efficiency, inventory systems, and food safety
- Proficiency in Restaurant Marketing, Training Development, or HR Roles
- Oversee operations of an entire dayshift for all areas (Drive‑Thru, Kitchen, etc.)
- Set daily goals, challenge & hold Area Managers accountable
- Identify team development needs and mentor trainers
- Lead with humility, clarity, and precision under pressure
- Collaborate with Executive Team and Operator on strategic planning
- Oversee daily functions of the store and leadership teams
- Own business results: labor, productivity, guest satisfaction, safety
- Facilitate leadership meetings, hiring decisions, and culture building
- Present strategies and development plans to fellow Directors/Operator for maximum growth
This program is designed for elite candidates who are deeply committed to growth and thrive in high‑pressure, fast‑paced environments.
Ideal Candidates Are- Highly Motivated: You set your own bar and push to exceed it.
- Self‑Starters: You take initiative and learn independently.
- Strong Communicators: Clear, respectful, and consistent in all communication.
- Teachers at Heart: You’re a natural coach who lifts others up.
- Physically & Mentally Tough: Long days, fast pace, and minimal downtime don’t scare you.
- Adaptable & Resilient: You thrive in ever‑changing environments.
- Team‑Oriented: Humble, hungry, and smart about people.
- Must be at least 18 years old
- Must be eligible to work full‑time (40+ hrs/week), including early mornings, late nights, weekends, and holidays with no limitations - a set schedule each week is not guaranteed
- 2-year commitment minimum (program timeline is flexible based on progress)
- Able to lift 40+ lbs and work in physically demanding conditions (heat, cold, standing for long hours)
- Reliable transportation and consistent punctuality
- Fast‑paced and high‑pressure restaurant environment
- Physically demanding, requiring stamina and endurance
- Regular exposure to outdoor elements (heat, cold, rain)
- Mentorship‑driven culture focused on growth and accountability
- Flexible and frequently changing responsibilities
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