Rep., Client Services (CPD

Overview Responsibilities

The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as order entry and bid processing, dissemination of product and service information, outbound sales/service follow-up, and resolution of general customer issues and requests. This person is responsible to resolve all basic internal and external customer issues as well as identifying add-on business opportunities.

The CSR will act as liaison between external customer and internal organization and will work to gather and compile customer database and follow-up information.

Associate’s degree or equivalent experience and minimum 1-2 years’ experience.

• Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.
• Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner with exceptional organizational skills.
• Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.
• Must be detail-oriented, with the ability to quickly organize, multi‑task and process paperwork in a fast‑paced environment.

Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

We will consider for employment qualified applicants with arrest and conviction records.

Pay, Benefits &

Work Schedule:

The salary range for this role is $15.20/hour to $25.84/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

We will consider for employment qualified applicants with arrest and conviction records. City & County of San Francisco Fair Chance Ordinance

At Office Depot Office Max, we offer our benefits around the 5 facets of Total Well-Being:
Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

• Medical Insurance/Prescription Drugs
• Dental Insurance
• Vision Insurance
• Flu shots

• Mental Health Benefits
• Support Programs
• Employee Assistance Program (EAP)

• Location Events & Activities
• Recognition & Rewards Programs
• Flexible Work Schedules
• Paid Holidays (as applicable by business unit)
• Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
• Paid Parental Bonding
• Adoption Reimbursement
• Fertility Treatment Discounts

• 401(k) and Roth Savings Plans
• Savings Plan Employer Match
• Commuter Benefits
• FSA/HSA Pre-Tax Benefits
• HSA Employer Match
• Discount Center
• Employee & Dependent Life and Accidental Death & Dismemberment
• Short & Long-Term Disability
• Medicare Concierge Services
• Enjoy more control over your pay schedule with Daily Pay

• Charitable Giving
• Volunteering & Mentorship

At Office Depot Office Max, we offer our benefits around the 5 facets of Total Well-Being:
Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

• Employee Assistance Programs

• Volunteering & Mentorship

• Flu Shots

• Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

• 401 (k) and Roth Savings Plans
• Savings Plan Employer Match
• Discount Center
• Medicare Concierge Services
• Enjoy more control over your pay schedule with Daily Pay