IT Technician, Tier 2/Tier 3
Listed on 2026-02-12
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IT/Tech
IT Support
Tired of babysitting broken tickets and fighting with outdated tools?
We’re hiring a Tier 2/3 technician who wants to work smarter
, not just harder.
You’ll have real responsibility, real autonomy, and real tools that actually work.
This isn’t a job for someone who needs hand-holding.
It’s for someone who knows what good IT looks like — and wants to be part of building it.
What You’ll Do:- Own escalated support tickets — you’re the person Tier 1s come to
- Build and deploy systems, troubleshoot weird edge cases, and resolve client issues that actually require thinking
- Manage projects: cloud migrations, network upgrades, security rollouts
- Document as you go — not as an afterthought
- Interact directly with clients who value expertise (not yelling at help desk agents)
- Help shape our stack, our standards, and how we do things
- Windows Server, Active Directory, DNS, DHCP
- RMMs and PSAs (Autotask, Ninja One, etc.)
- Firewall setup and VPNs (Watch Guard, Fortinet, Sonic
WALL, etc.) - Backup and disaster recovery tools (Veeam, Acronis, etc.)
- Power Shell scripting (even if just modifying scripts — not writing from scratch)
- Bonus: exposure to Azure, Hyper‑V/VMware, VoIP, MFA solutions, and compliance frameworks
- A team that actually knows what they’re doing
- Leadership that understands IT and respects your time
- Opportunity to grow — this isn’t a dead‑end job
- Competitive pay based on what you can do, not how many years you’ve coasted
- Bureaucracy
- Managers who don’t know what DNS is
- Babysitting Tier 1s all day
- “That’s just how we’ve always done it”
If this sounds like a job you could own:
Send us your resume, your Linked In, and tell us what you've worked on that made a difference. Bonus points for a script you wrote, a network you fixed, or a gnarly ticket you solved that no one else could.
Southeastern Technical is a high‑performance MSP.
We move fast, build smart, and treat techs like the force multipliers they are.
If you want to do your best work — and get respected for it — let’s talk.
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