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Field Technical Support Specialist
Job in
Buford, Gwinnett County, Georgia, 30518, USA
Listed on 2026-07-16
Listing for:
Global Industrial Company
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Global Industrial Company in Buford, GA is seeking a technical service professional to handle customer inquiries by email, chat, or phone, perform troubleshooting for non-functioning equipment, and coordinate replacement parts. You will liaise with service providers and collaborate cross-functionally with Sales, Product Development and Product Management to resolve issues.
You will travel 10-15% to sites as needed, maintain clear communication, and uphold the company's customer service policies
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