Operations Supervisor

Operations Supervisor Final Mile

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we powerA Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

• Assists in running loadout on the client's dock, including staging freight, verifying manifests, and ensuring trucks are dispatched on time
• Supports the Assistant Operations Manager in conducting daily stand-up with independent contractors, communicating route assignments, service expectations, and
  safety topics
• Monitors dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field
• Provides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when required
• Oversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns process
• Maintains accurate records in the delivery management platform (e.g., Dispatch Track), including route completion, exceptions, and returns
• Assists with independent contractor recruiting activities, including onboarding paperwork, orientation, and tracking compliance documentation
• Covers the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service execution
• Enforces company and customer policies and procedures, including safety, uniform, and service standards
• Identifies and recommends process improvements to the Assistant Operations Manager

• Minimum 2 years of related final mile, warehouse, or distribution center experience
• Prior lead, dispatcher, or supervisory experience preferred
• Experience working with independent contractors or third-party carriers preferred
• Experience with delivery management or routing software (e.g., Dispatch Track)
  preferred
• PC literate with experience using Microsoft Outlook, Word, and Excel

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community.
• + more!

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