Product Operations Lead | Mall of Georgia Pop

Product Operations Lead | Mall of Georgia Pop Up

Lululemon is an innovative performance apparel company focused on yoga, running, training, and other athletic pursuits. We set the bar in technical fabrics and functional design, creating transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we are in.

We focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive, and growth-focused environment for our people.

The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. The role leads inventory shifts, oversees all back‑of‑house product operations, ensures floor and BOH are stocked and well‑organized, and provides input to performance evaluations, hiring decisions, and supervisor duties. The Product Operations Lead also delivers a world‑class guest experience when scheduled on the floor.

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures.
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, such as analyzing sell‑through data to provide recommendations to store leadership regarding product focus or pricing.
• Participate in the store’s hiring process, including recruitment, selection, onboarding, and training.
• Address team member performance and support their ongoing learning and development through direct feedback, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and a world‑class experience.

• Must be legally authorized to work in the country where the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.

• Work schedule can vary based on store needs.
• Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
• During peak time frames, special events, or other circumstances, the schedule may include early mornings or late nights/overnights.

• Minimum 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics using business technology.
• Some experience in leading, mentoring, delegating, or process implementation with others.

• Education:
  
  High school diploma, GED, or equivalent, or higher.
• Experience in retail, sales, distribution center, or warehouse operations and reviewing and interpreting business reports and metrics to inform action.
• For experiential stores with food/beverage service only:
  Food safety and/or liquor service certification.

• Inclusion & Diversity
  :
  Creates and supports an inclusive environment that values and celebrates differences.
• Integrity
  :
  Behaves honestly, fairly, and ethically.
• Adaptability / Agility
  :
  Navigates uncertainty and ambiguity, changes priorities in a fast‑paced environment, and recovers quickly from setbacks.
• Leadership
  :
  Desires to lead and inspire others; motivates, empowers, develops, and directs teams.
• Collaboration and Teamwork
  :
  Works productively with and supports others to achieve common goals.
• Decision Making / Problem Solving
  :
  Identifies opportunities for improvement; evaluates alternatives…