Member Specialist
Listed on 2026-06-14
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Sam's Club # Buford Dr, Buford, GA
Position SummaryEnsures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.
What you'll doProvides member service by maintaining exit areas; reviewing member receipts; acknowledging members and identifying member needs; assisting members with purchasing decisions; and locating merchandise.
Manages self‑checkout area, resolves member issues, promotes Sam's Club products and services, provides guidance and support regarding self‑service technology, processes purchases, and assists with payments, returns, refunds and exchanges according to policies.
Secures Sam's Club assets and property by observing and communicating potential criminal activity, maintaining paperwork, logs, executing emergency response procedures, and ensuring compliance with security and safety practices.
Trains Member Frontline Service associates on company processes, new technology, tool functionality, program roll‑out and continuous learning opportunities.
Complies with company policies, procedures, and compliance standards of ethics and integrity, using the Open Door Policy.
Completes work assignments and priorities by using policies, data, resources, collaborating with managers, co‑workers, customers, and partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress, determining improvement opportunities, and adapting to change.
Benefits- Health benefits including medical, vision and dental coverage
- Financial benefits including 401(k), stock purchase and company‑paid life insurance
- Paid time off benefits (PTO, parental leave, family care leave, bereavement, jury duty, voting) and other leave options
- Other benefits including short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
- Live Better U education benefit program covering tuition, books and fees for eligible associates
- Walmart benefits and eligibility guidance available via One.
Walmart
The hourly wage range for this position is $17.00 to $25.00*.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid at rates ranging from $0.35 per hour to $3.00 per hour under specific circumstances based on schedule, facility, season or specific work performed. Multiple premiums may apply if criteria are met.
Primary Location3383 Buford Dr, Buford, GA , United States of America
Drug‑free Workplace PolicyWalmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job, ensuring a safe and productive work environment for all employees.
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