Keyholder; PT - Mall of Georgia

Position: Keyholder (PT) - Mall of Georgia
We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment - we want to meet you!

What You'll Do

Drive Sales & Client Engagement

* Lead by example in achieving and exceeding individual and store sales goals

* Proactively engage customers, assess needs, and deliver personalized styling solutions

* Build and maintain strong client relationships through effective clienteling and follow-up

* Identify opportunities to cross-sell and upsell to maximize each transaction

* Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

* Inspire and motivate associates to deliver high-performance selling behaviors

* Create a dynamic, energetic, and results-focused sales culture

* Coach team members in real time to improve selling techniques and client engagement

* Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

* Open and close the store with accountability for results and standards

* Maintain a visually compelling, sales-focused floor environment

* Ensure stockroom organization supports selling efficiency

* Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

* Prior retail leadership or keyholder experience

* Proven ability to drive sales and influence team performance

* Strong clienteling skills and a customer-first mindset

* High energy, strong communication skills, and a passion for results

* Commitment to living our CORE Values:
Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

* Proven work experience as a Supervisor, Key holder or Assistant Manager

* Basic understanding of sales principles and customer service practices

* Proficiency in Apple products and G-suite, Omni-channel POS systems

* Solid communication and interpersonal skills

* Ability to work in the store alone

* Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.

* High school degree

* Part Time:
Hours May Vary.

* Retirement Plan (401k)

* Paid Time Off ( & Public Holidays)

* Training & Development

* Casual working environment

* Wellness Resources

* 50-75% employee discount