Dock Attendant Harbor Landing Marina Part Time

SUMMARY

Answer phone calls/emails assisting guests with any questions and requests. Welcome all guests providing customer service while maintaining a clean workspace in the office. Maintain cash register handling in workspace. To manage the overall daily operation of Marina and to ensure a positive work environment. Handle the day‑to‑day operation of the docks. Assist in the general maintenance and upkeep of the harbor boat fleet, assist guests in the operation of the boat fleet and promote the recreational activities of Margaritaville at Lake Lanier Islands.

• Welcoming guests
• Operating cash register
• Balancing the cash register
• Maintaining a clean workspace
• Helping guests with reservations
• Maintaining inventory
• Maintaining bathrooms
• Maintaining trash and parking lots
• Ring up fuel and all merchandise
• Cleaning the group boats
• Answering phone calls/emails
• Assisting guests
• Basic math calculations
• Telephone etiquette
• Ability to read and write
• Computer skills
• Multitasking
• Overseeing efficient dock operations daily
• Maintaining general upkeep and maintenance of the boat fleet
• Assisting guests in the operation of the harbor fleet
• Overseeing check‑out & check‑in procedures with boat‑rental guests
• Assisting guests with boating problems
• Maintaining high safety standards daily
• Requisition ing supplies
• Promoting the recreational activities of Margaritaville at Lake Lanier Islands
• Accurately maintaining daily/monthly gasoline inventories

This position has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Prior customer service and cash register handling experience preferred.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee must frequently lift and/or move up to 100 pounds. 70% of the time is spent outside.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.