Gifts & Records Manager

Position Title: Gifts and Records Manager

Department: Advancement

Reports to: Senior Manager, Advancement Data Systems & Analytics

Classification: Regular, Full-Time, Exempt

Location: Burbank, CA and Costa Mesa, CA (Hybrid)

Compensation: $75,000.00 - $85,000.000/ annually

PBS SoCal is looking for a talented Gifts and Records Manager to join our growing organization. If you are highly collaborative, and have experience championing an integrated approach to stewarding donors’ gifts and data, then submit your cover letter and resume today!

PBS SoCal tells stories that matter through original programs that reflect the diversity of the region and the full schedule of trusted PBS and PBS SoCal programs. Our content channels are available for free on internet-connected screens through the PBS and PBS KIDS App, as well as seven local broadcast channels including PBS SoCal and PBS SoCal Plus. A donor-supported community institution, PBS SoCal sparks the sharing of ideas at in‑person cultural events and community conversations as well as delivers social impact through services that prepare our most vulnerable children for school.

The Gifts and Records Manager plays a critical role in making fundraising work—accurately, efficiently, and with integrity. This position ensures that every gift, pledge, and donor record is processed correctly, acknowledged promptly, and reflected accurately in our systems. When donor data is clean and reliable, fundraisers can focus on building relationships, leadership can trust the numbers, and donors feel confident that their generosity is handled with care.

Operating at the intersection of gift processing, donor data, and fundraising operations, this role is responsible for the day‑to‑day stewardship of gifts and records that support revenue tracking, compliance, reporting, and donor trust. The Manager partners closely with Advancement colleagues, Membership Operations and Data Teams, and Finance to maintain clean data, strong controls, clear documentation, and consistent practices. This role brings trusted expertise and hands‑on problem‑solving to how gifts and records are handled, taking responsibility for improving and sustaining the systems the team relies on.

The Gifts and Records Manager must regularly use independence and discretion in the execution of duties with limited supervision.

• Process, record, batch, and document gifts, pledges, and gift agreements accurately and on time, in collaboration with Advancement colleagues, Membership Operations, Database Team, and Finance.
• Record, load, and maintain executed gift and pledge agreements in the donor database.
• Oversee receipt and acknowledgment processes to ensure timely, accurate, and compliant donor communications.
• Serve as the primary point of contact and subject‑matter expert for issues involving gifts, pledges, agreements, opportunities, and adjustments.
• Link gifts and opportunities appropriately in the database, ensuring opportunities are updated as gifts are received.
• Link gifts accurately to pledges and manage pledge balances, reminders, and documentation.
• Generate and distribute gift notifications and daily gift reports.
• Support reconciliation reviews, journal entries, gift adjustments, and coding updates in partnership with Advancement colleagues, Membership Operations and Data Teams, and Finance.
• Monitor and update the gift coding schema as new codes are created or activated.
• Facilitate online donations and donor support as needed across multiple platforms.
• Coordinate the generation and delivery of annual gift summaries to donors.
• Ensure compliance with IRS regulations, organizational policies, and public media standards related to gift acceptance, processing, and reporting.

• Maintain the accuracy, integrity, and completeness of donor, prospect, foundation, and board records, proactively identifying and addressing procedural gaps or ambiguities that impact data quality.
• Perform gift and opportunity linking, data updates, and ongoing data hygiene in the donor database.
• Monitor…