Part Time Front Desk ​/ Office Administrator

Part-Time Front Desk / Office Administrator About the Clinic

Mighty River Wellness is an established acupuncture and integrative wellness practice in Burbank, CA, known for providing thoughtful, patient-centered care in a calm, professional environment. As a small clinic, every team member plays an important role in keeping daily operations running smoothly.

This position anchors both the front desk and the daily operations of the clinic. You'll be the first person our patients meet, and the person who quietly keeps everything else running — from a full, well-managed appointment schedule to a well-stocked, organized office. Success in this role means anticipating needs and taking initiative, not waiting to be told what to do.

• Own the appointment schedule — look ahead a week or two, proactively identify open slots, and work to keep the calendar full rather than waiting for direction
• Greet and check in patients in a warm, professional manner
• Manage scheduling and patient records through our EHR system
• Process patient payments and billing accurately
• Reset and prepare treatment rooms between patients
• Monitor clinic and herbal/supplement inventory, and reorder before supplies run low
• Track operational tasks (e.g., via Click Up, Jane EHR, or similar systems)
• Support day-to-day administrative and office-management work
• Maintain a clean, organized, calm clinic environment throughout the day

• Minimum 1 year of experience in a medical receptionist, healthcare administrative, or comparable office-management role
• A track record of taking ownership of a schedule or calendar — someone who's looked ahead and filled gaps proactively, not just reactively
• Strong, independent judgment — comfortable making practical day-to-day decisions without needing constant supervision
• Excellent written communication — correct spelling, grammar, and a professional tone
• Highly organized, detail-oriented, and consistent — able to manage multiple responsibilities and know what needs attention first
• A calm, warm, professional demeanor with patients and teammates
• Comfortable learning new scheduling/EHR software quickly
• Able to perform the physical demands of the role: standing and moving throughout the clinic during shifts, resetting treatment rooms, and lifting/restocking light supplies
• Well Versed in Claude set up and management

• Prior experience in an acupuncture, integrative medicine, or wellness-focused practice
• Experience with Click Up and/or Jane EHR specifically

• Monday: 9:30 AM – 6:00 PM
• Friday: 9:30 AM – 6:00 PM
• Tuesday: 7:30 AM – 1:00 PM
• ~31 hours/week

Consistent attendance and punctuality are essential — as a small clinic, last-minute absences have an outsized impact on our patients and team.

• Patient-focused, calm environment
• A team culture that values reliability, initiative, and attention to detail

Job Type: Part-time Work Location: In person — Burbank, CA Medical Specialty: Acupuncture / Integrative & Holistic Medicine