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Customer Service Associate
Job in
Burbank, Los Angeles County, California, 91520, USA
Listed on 2026-06-04
Listing for:
Perfect Circuit Audio Inc
Full Time, Part Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
We are looking for a knowledgeable full/part-time customer service associate to join our team here in Burbank. The ideal candidate will have a deep understanding of music technology and a passion for imparting that knowledge to customers in an approachable and helpful way.
WHAT YOU’LL BE DOING- Assist customers over the phone or email
- Develop and maintain customer relationships
- Keep up to date with new product releases and industry news
- Provide technical support and troubleshooting for customer inquiries or product issues.
- Process product exchanges, returns, and warranty claims.
- 1+ Years of experience with modular synthesis
- 2+ Years of sales or customer service experience
- Experience using hardware synthesizers & samplers
- Experience using Pro Audio / Recording Gear
- Proficient with DAW software & Plugins
- Familiarity with both Mac and PC
Position Requirements
10+ Years
work experience
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