Guest Experience Associate — Front Desk & Reservations
Job in
Burbank, Los Angeles County, California, 91520, USA
Listed on 2026-07-27
Listing for:
Extended Stay America
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Bilingual
Job Description & How to Apply Below
Extended Stay America is seeking a Guest Services Representative to welcome guests, manage check-in/check-out, answer phones, and process payments in accordance with company guidelines. The role includes maintaining a clean front desk area, handling cash and city ledger accounts, and assisting with breakfast displays, while upholding ESA's service culture and safety standards.
Responsibilities also cover responding to guest requests, resolving issues through Make it Right, and cross-training in
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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