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Sr. Call Center Specialist (Medical
Job in
Burbank, Los Angeles County, California, 91501, USA
Listed on 2026-07-31
Listing for:
Ultimate Staffing
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ultimate Staffing - - Responsibilities:
Answer high-volume incoming calls and assist with benefit, eligibility, billing, payment, and claims inquiries;
Document information accurately and communicate clearly with customers to resolve issues;
Process and review healthcare claims using multiple systems, ensuring proper application of benefits and compliance with policies;
Research and resolve claim-related problems, escalating when necessary;
Maintain strong customer relationships through professional and empathetic service
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