Healthcare Patient Service Rep

Overview

Our Client is looking for someone with experience in administrative duties (non‑clinical) within a call center or medical front office setting to assist inbound calls from patients. The ideal candidate has 2+ years in the industry, is comfortable with repetitive work, and can assist patients via telephone. The candidate should have a clear understanding of how HMOs work within a medical group or health system.

Assist with inbound patient calls, perform administrative support tasks, manage patient demographics, verify insurance and provide patient services.

• Data entry
• Customer service
• Medical terminology
• Patient demographics
• HMO insurance
• Insurance verification
• Patient services

Intermediate level

Contract position based out of Burbank, CA. Fully onsite.

The pay range is $21.00 – $21.00 per hour.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the temporary role may include:

• Medical, dental & vision
• Critical illness, accident, and hospital
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available
• Life insurance (voluntary life & AD&D for employee and dependents)
• Short‑ and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee assistance program
• Time off / leave (PTO, vacation or sick leave)

This position is anticipated to close on February 13, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.