Senior Technology Communications Specialist

Senior Technology Communications Specialist

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world‑class entertainment and technological leader. Our Enterprise Technology & Data (ET&D) team fuels Disney with secure, scalable technology, data, and AI platforms that anticipate business needs, unlock innovation, and deliver world‑class experiences.

The Strategic Enablement team ensures TWDC employees are informed about company technologies and changes, helping them use tools effectively. We create solutions, encourage use, manage changes, offer guidance and training, and continuously improve based on feedback.

• Act as a communications subject‑matter expert on behalf of the ET&D organization for any internal communications on new programs, services, tools, or policy changes that need to be widely distributed to employees across the Company
• Develop comprehensive communication plans for both technical and end‑user audiences, from initial research to implementation
• Simplify complex technical communications into clear and accessible messages for employees
• Use various communication strategies, considering timing, priority, and message consistency
• Manage editorial calendars, coordinate and help prioritize multiple communications requests, oversee approvals, and manage complex content distribution
• Use HTML and CMS skills to create email templates and post digital content
• Apply intermediate design abilities to edit or produce creative assets
• Create and distribute content for established brands, including D Tools IT, Inside Enterprise Technology, the D Tools IT Newsfeed on My Disney Today , and the Exec Circuit
• Create, edit, and distribute executive communications on behalf of senior leadership
• Work closely with communications, video, graphics, premier services, and events partners from across the company to develop compelling content for distribution
• Define, capture and report on KPIs/Metrics, focusing on historical trends, themes, and new engagement opportunities
• Proactively find opportunities to further amplify products across various channels to audiences across the company

• Minimum of 5+ years of relevant experience
• Background in writing and content creation for communications
• Strong written and verbal skills; able to craft messages for varied audiences
• Skilled at developing and executing communication campaigns
• Familiar with web/digital platforms (HTML, Salesforce Marketing Cloud, Word Press)
• Proficient with Microsoft Office tools (Word, Excel, PowerPoint, Copilot, Forms, Teams)
• Excellent interpersonal skills, with ability to work with all levels and recognize the importance of multiple perspectives and differing viewpoints
• Quick learner with ability to prioritize work under pressure, manage multiple deadlines, and flexibly adapt to changing direction when required
• Innate sense of curiosity, with a passion for new technologies and their implementation

• Disney or entertainment industry experience preferred
• Internal communications background
• Skilled in design, graphics, presentations; proficient with Adobe Creative Suite and Keynote
• Familiarity with AI productivity tools (i.e. M365
  
  Copilot, ChatGPT, Gemini, Copilot Studio)
• Ability to think outside of the box and challenge norms with a continuous improvement mindset
• Highly accountable, with ability to treat sensitive information with extreme confidentiality

• Bachelor’s degree and/or equivalent work experience

The hiring range for this position in Burbank, CA is $95,500 to $128,000 per year, in Orlando, FL is $90,938 to $121,990 per year and in Seattle, WA is $100,040 to $134,200 per year. The base pay offered will account for internal equity and may vary based on geographic region, job‑related knowledge, skills and experience. Bonus and/or long‑term incentive units may be provided as part of the compensation package, along with a full range of medical, financial and other benefits, dependent on the level and position offered.

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and need a reasonable accommodation to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.