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Sr. NetSuite Systems Developer

Job in Burbank, Los Angeles County, California, 91520, USA
Listing for: Golden Pet Brands
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Support, Systems Analyst, IT Consultant, Cloud Computing
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Creating a world where pets live longer, healthier lives, from their very first meal.

We’re Looking For A(n): Sr. Net Suite Systems Developer

Location: Remote or Hybrid (El Segundo, CA and/or Burbank/North Hollywood, CA)

What You’ll Be Doing:
  • Occasional off‑hours availability may be required to support business needs.
  • Serve as the senior technical owner of the existing Net Suite environment, providing Tier 2/3 production support for incidents, defects, and user‑reported issues.
  • Triage Net Suite production incidents to root cause — including Suite Script governance failures, scheduled job backlogs, workflow execution errors, and integration failures — and drive them to durable resolution.
  • Design, build, test, and deploy minor enhancements to Suite Script 2.x (User Event, Client, Scheduled, Map/Reduce, RESTlet), Suite Flow workflows, Saved Searches, custom records, and custom forms.
  • Optimize existing Suite Scripts and workflows for performance, governance unit consumption, and maintainability; refactor legacy 1.0 scripts to 2.x where appropriate.
  • Own day‑to‑day support of the Net Suite Deposco WMS integration, including order release, inventory sync, fulfillment confirmation, and exception handling.
  • Own day‑to‑day support of the Salesforce Jitterbit Net Suite integration, including order creation, customer sync, item sync, and refund/credit memo flows.
  • Monitor Net Suite scheduled jobs, Map/Reduce queues, and integration health; investigate alerts and degradation events, including post‑upgrade performance issues.
  • Participate in Net Suite release readiness — review Suite Cloud release notes, identify impact to existing customizations, regression test in sandbox, and validate in production.
  • Coordinate sandbox refreshes, manage Suite Cloud Development Framework (SDF) projects, and promote changes from sandbox to production under documented change control.
  • Partner with the Business Systems Analyst to translate business requirements into technical designs, providing realistic level‑of‑effort estimates and surfacing risks early.
  • Author and maintain technical documentation, runbooks, and knowledge base articles covering customizations, integrations, recurring incident playbooks, and recovery procedures.
  • Identify recurring incidents and operational toil; design and implement permanent fixes, automation, or process improvements to reduce ticket volume.
  • Support Net Suite role and permission administration in partnership with the IT and security teams; uphold least‑privilege and segregation‑of‑duties principles.
  • Contribute to the ERP separation roadmap and any subsidiary, instance, or carve‑out work that touches Net Suite configuration, scripting, or integrations.
  • Provide technical input on third‑party Suite Apps and bundles under evaluation; validate fit, risk, and integration impact before adoption.
  • Adhere to IT general controls (ITGC), SOX‑adjacent change management, and security guidelines applicable to ERP environments.
  • Provide on‑call or after‑hours support for high‑severity Net Suite incidents and pre‑planned change windows as required.
  • Monitor ticket queue health, identify trends, and contribute to KPIs/SLAs for the Business Systems function.
Qualifications (

Note:

We strongly encourage you to apply even if you don’t tick ALL of these boxes.):
  • Advanced Net Suite Development:
    Expert‑level proficiency in Suite Script 2.x, Suite Flow, Saved Searches, Suite Analytics, and SDF; competent in Suite Script 1.0 for legacy maintenance.
  • Production Support Discipline:
    Diagnose and resolve issues in a live ERP environment with calm judgment, clear communication, and durable fixes; differentiate between tactical workarounds and root‑cause solutions.
  • Integration Troubleshooting:
    Trace issues across Net Suite, iPaaS (Jitterbit), Salesforce, and Deposco WMS; identify where a failure originates and which system owns the fix.
  • Change Management:
    Operate under documented sandbox‑to‑production promotion, release windows, and ITGC/SOX‑adjacent controls; never deploy untested changes to production.
  • Performance Optimization:
    Identify and resolve Suite Script governance issues, slow saved searches, long‑running scheduled jobs, and inefficient workflows.
  • Doc…
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