Vice President, Studio Tours & Retail Technology

** _Welcome to Warner Bros. Discovery... the stuff dreams are made of._*
* ** Who We Are...*
* When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the  _storytellers_  bringing our characters to life, the  _creators_  bringing them to your living rooms and the  _dreamers_  creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

** Your New Role*
* The Vice President, Tours & Retail Technology is the global technology leader for Warner Bros. Discovery's Studio Tours, Retail, and eCommerce businesses. This role is accountable for shaping the   long-term   technology strategy, delivering   enterprise grade   platforms, and ensuring operational excellence across a   multibillion dollar   global portfolio. Reporting to the SVP, Global Monetization & Studio Technology, the VP serves as a strategic partner to senior business leadership and is   directly responsible   for technology capabilities that drive guest experience, revenue generation, and operational efficiency across all owned & operated locations, licensees, and joint ventures.

** Your Role Accountabilities*
* ** Strategic Leadership & Executive Partnership*
* +  Define and lead the   multi ‑ year   technology strategy aligned to Tours & Retail growth, profitability, and global expansion goals

+  Serve as a trusted advisor to senior WBD executives, ensuring technology decisions directly support P&L performance and ROI expectations

+  Provide clear, structured communication on priorities, risks,   trade - offs , and progress to executive stakeholders

** Product-Led Technology Strategy & Roadmap Ownership*
* +  Own the global product and platform roadmap spanning ticketing, retail systems, payments, guest engagement, supply chain, fulfillment, and operations technology

+  Prioritize and deliver initiatives based on business value, scalability, and security

+  Ensure platforms   remain   modern, integrated, compliant, and   high performing   across all business models worldwide

** Transformation & Continuous Improvement*
* +  Lead modernization efforts to reduce technical debt, simplify the ecosystem, strengthen reliability, and unlock new revenue and efficiency opportunities

+  Oversee global operational rigor, performance insights, and   data driven   investment decisions

+  Drive digital transformation and   operating model   redesigns that position Global Tours & Retail for   long-term   competitiveness and success

+  Promote iterative delivery, continuous learning, and measurable improvement across global teams

** Financial Stewardship & Operational Excellence*
* +  Oversee OPEX and CAPEX   budgets , ensuring disciplined investment prioritization,   accurate   forecasting, and   ROI   aligned   decisions

+  Optimize   cost, reliability, and scalability across platforms,   programs   and resources

+  Maintain stable, secure,   high performing   global systems that support 24/7   consumer facing   operations

+  Use performance insights and operational metrics to guide resource allocation, optimization, and   long-term   planning

+  Maintain strong operational rigor and ensure stable, secure,   high performing   systems worldwide

** Global Team Leadership & Organizational Development*
* +  This executive   establishes   governance and KPIs across ad tech, affiliate, and scheduling platforms to track reliability, latency, and delivery performance. They ensure engineering execution meets enterprise standards for security, resiliency, and compliance, guaranteeing that WBD's technology foundation is   optimized   to support advertising, affiliate, and scheduling business growth

+  Lead a   large   global technology organization across the U.S., Europe, and Asia, including internal and external workforce teams

+  Build product   led delivery capability, strengthen engineering excellence, and develop internal talent pipelines in product management, agile practices, user‑centered   design   and outcome driven execution to reduce   long-term   vendor dependency

+  Foster a unified, inclusive,   high   accountability   culture grounded in global alignment, transparent communication, and shared business impact

** Qualifications and Experience*
* +  Numerous   years of senior leadership experience in the media or technology sector, with a proven record of credibility, strategic vision, and executive presence

+  Extensive experience   in media and entertainment, including exposure to technology supporting Studio Tours, Theme Parks, Attractions, Retail Stores,   eCommerce   and/or Retail supply chain

+  Demonstrated success leading complex,   high impact   programs; strong strategic…