Project Manager, IT Project Manager

Job Summary

We are seeking a Senior IT Project Manager to lead the successful delivery of high‑impact, enterprise‑level initiatives within our Credit Union. This role is responsible for driving complex, cross‑functional technology and business projects from strategic intake through execution, and transition to operations.

Our ideal candidate is a PMP‑certified project leader with deep experience in regulated financial services environments, capable of operating with executive stakeholders, managing delivery, risk, and enforcing disciplined governance. This role plays a critical part in advancing delivery with maturity, foster collaboration across teams, execution reliability, and strategic outcomes across the organization.

• Plan, organize, and manage multiple, complex IT projects from initiation through delivery, ensuring alignment with organizational goals and priorities.
• Develop, document, and maintain comprehensive project plans that outline scope, milestones, resource requirements, timelines, and deliverables.
• Define, manage, and control project scope, ensuring all changes are appropriately evaluated, communicated, and documented.
• Coordinate and facilitate meetings, workshops, and working sessions with stakeholders, providing clear agendas, capturing outcomes, and tracking follow‑up actions.
• Develop and deliver project presentations and status reports to stakeholders at all organizational levels, effectively communicating project progress, risks, and issues.
• Lead risk identification, mitigation, and management activities, ensuring that risks are proactively addressed and escalated as required.
• Collaborate with business and technical teams to develop and implement communication, training, and change management plans that drive user adoption and project success.
• Ensure project documentation, including business decisions, change requests, and risk logs, is accurate and maintained throughout the project lifecycle.
• Create and execute transition plans to hand off completed projects to business owners, ensuring knowledge transfer, ownership transition, and post‑deployment support.
• Conduct pre‑ and post‑implementation ROI analyses in partnership with relevant teams to evaluate project effectiveness and identify opportunities for future improvement.
• Secure and manage project resources, budgets, and schedules, utilizing formal project management tools and methodologies to monitor performance and deliver desired outcomes.
• Serve as a thought partner by leveraging industry best practices and prior project experience to optimize project execution and delivery.
• Ensure compliance with organizational standards, policies, and regulatory requirements throughout the project lifecycle.

• High School Diploma or equivalent. Bachelor's degree preferred.
• Project Management Professional (PMP) certification
• 8 - 10+ years of progressive project management experience delivering complex technology and business initiatives
• 5+ years of experience in a credit union, banking, or regulated financial services environment
• Proven experience managing cross‑functional teams, multiple concurrent initiatives, and senior stakeholders
• Demonstrated success delivering projects involving vendors, regulatory constraints, and enterprise dependencies
• Strong command of Waterfall, Agile, and hybrid delivery methodologies
• Proficiency with project management tools such as MS Project, Jira, Confluence, Smartsheet, or equivalent

• Bachelor’s degree in business, Technology, or a related field
• Experience working within or alongside a PMO / EPMO
• Agile, SAFe, or PMI-ACP certification

As a successful Senior IT Project Manager you will:

• Consistently deliver initiatives within approved scope, schedule, cost, and risk tolerances
• Anticipate and mitigate risks before they impact delivery confidence
• Earn the trust of executive sponsors through credible planning and transparent reporting
• Improve delivery outcomes through disciplined execution, proactive leadership, and strong governance
• Ensure smooth operational handoff with minimal post‑implementation disruption
• Elevate overall delivery maturity through adherence to PMO standards and best practices