Lending Data & Systems Administrator

Job Summary

At Farmers Insurance Federal Credit Union (FIGFCU) we are dedicated to delivering exceptional financial services to our members, and our lending operations are a key pillar of that promise. We are seeking a detail-oriented and proactive Lending Data & Systems Administrator to join our team.

The Lending Data & Systems Administrator plays a critical role in enabling scalable, data- driven lending operations across the full loan life cycle. This role is responsible for the

administration, optimization, and integrity of lending systems, data architecture, and reporting frameworks.

This individual partners across lending, credit risk, IT, and operations to ensure systems and data are aligned to drive strategic growth, operational excellence, and a best‑in‑class member experience.

• Administer and optimize core lending platforms (e.g., LOS, decision engines, servicing systems).

• Serve as the primary liaison between Lending and IT for system enhancements, upgrades, and issue resolution.

• Configure workflows, decision rules, and automation to improve efficiency and consistency.

• Ensure system alignment across originations, underwriting, servicing, and collections.

• Maintain integrity, accuracy, and availability of lending data across systems.

• Partner with Risk and Compliance to ensure adherence to regulatory requirements (e.g., Reg Z, fair lending).

• Support audit readiness through strong data lineage and documentation practices up to including monthly Credit Committee meeting support & preparation.

• Design, develop, and maintain dashboards and reports to support lending performance, credit risk, and portfolio management.

• Deliver insights on key metrics (pull-through, approval rates, delinquency, yield, etc.).

• Enable data-driven decision‑making through actionable analytics and trend identification.

• Identify opportunities to streamline processes through automation and system enhancements.

• Support lending initiatives such as decisioning strategies and digital lending capabilities.

• Partners with business leaders to re‑engineer processes for scalability and efficiency.

• Manage relationships with lending technology vendors (e.g., LOS providers, decisioning tools).

• Evaluate and implement innovative technologies that enhance lending capabilities.

• Participate in RFPs, system selections, and integrations.

• Function as a bridge between Lending, IT, Risk, Finance, and Operations.

• Support strategic initiatives tied to loan growth, product expansion, and digital transformation.

• Provide subject matter expertise on lending systems and data structures.

• Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field preferred, or equivalent experience.

• Experience in lending operations, data administration, or systems management within a financial institution or credit union environment.

• Proficiency in lending platforms and data management tools (e.g., Meridian Link, Encompass, Baker Hill, AKUVO, Fiserv DNA, or similar systems).

• Strong analytical, problem‑solving, and organizational skills with the ability to translate data into actionable insights.

• Familiarity with lending regulatory compliance, including Reg Z, fair lending, HMDA, and data privacy and security standards.

• Excellent communication and interpersonal abilities; skilled at translating technical concepts for non‑technical stakeholders.

• Demonstrated ability to manage multiple priorities, projects, and deadlines in a fast‑paced environment.

• Advanced skills in Excel, SQL, database management, and/or business intelligence/reporting tools (e.g., Power BI, Tableau).

• Commitment to member service and organizational mission within a credit union environment.