AI Solutions and Enablement Analyst

Description

Funko Overview

Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.

But what does Funko do?

Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of licenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world.

As the AI Solutions and Enablement Analyst, you will help translate business needs into actionable AI solutions while coordinating delivery, enablement, and adoption across Funko's enterprise technology landscape. Working closely with Digital Technology, Product, Engineering, Data, Security, and Business teams, you will gather requirements, support the AI development queue through the full software development lifecycle, and help employees successfully adopt approved AI capabilities.

This is a hands-on, cross-functional role that combines business analysis, Agile delivery coordination, product operations, community management, and AI enablement. You will support AI leadership and the AI Product Solutions Manager while partnering closely with the Senior AI Engineer and business stakeholders.

• Partner with business stakeholders to identify operational challenges, AI opportunities, desired outcomes, and measurable success criteria.
• Plan and facilitate stakeholder interviews, discovery sessions, requirements workshops, and solution reviews for both small enhancements and larger-scale initiatives.
• Translate business needs into clear functional requirements, user stories, acceptance criteria, process flows, test scenarios, and supporting documentation.
• Evaluate proposed use cases with Product and Engineering teams to clarify scope, dependencies, risks, feasibility, and whether AI is the appropriate solution.
• Facilitate daily AI stand-ups and support sprint planning, backlog refinement, retrospectives, demonstrations, and other Agile team ceremonies.
• Maintain backlog quality by ensuring development work is clearly documented, appropriately prioritized, and ready for execution.
• Coordinate work through the full software development lifecycle, including discovery, design, development, testing, stakeholder validation, release, and post-launch support.
• Track deliverables, dependencies, risks, decisions, blockers, and action items, providing clear status updates and escalating issues when needed.
• Coordinate user acceptance testing, document stakeholder feedback, and confirm that delivered solutions meet approved requirements and acceptance criteria.
• Support the AI Product Solutions Manager with product operations, intake management, stakeholder coordination, reporting, and delivery follow-through.
• Manage and maintain content for Funko's internal AI community site or knowledge hub, ensuring information remains accurate, current, accessible, and engaging.
• Develop training materials, user guides, demonstrations, FAQs, playbooks, prompt examples, and other resources that help employees use AI effectively and responsibly.
• Coordinate and support AI learning sessions, office hours, demonstrations, and community engagement activities.
• Work hands-on with approved OpenAI and Anthropic products to understand their capabilities, limitations, and practical applications across Funko.
• Assist with documenting, testing, and maintaining AI use cases, reusable prompt patterns, and expected solution behaviors in partnership with Product and Engineering.
• Evaluate AI-generated outputs for accuracy, relevance, consistency, and alignment with business requirements, documenting edge cases and opportunities for improvement.
• Gather adoption feedback and usage insights to identify product improvements, additional training needs, and new AI opportunities.
• Promote responsible AI practices, appropriate human oversight, and secure handling of company, customer, and employee…