MRO Procurement Manager

MRO Procurement Manager – Integrated Facility Management (IFM)
Lead Strategic Procurement. Drive Innovation. Create Lasting Value.

At ISS, we believe that people make places and that great partnerships begin with exceptional talent. We are seeking a strategic, analytical, and collaborative MRO Procurement Manager to join our North America Supply Chain & Procurement  this role, you will develop and execute sourcing strategies across critical Integrated Facility Management (IFM) categories, partnering with business leaders to optimize supplier performance, improve operational efficiency, reduce costs, and create long-term value for our clients.

If you thrive in a fast-paced environment where strategic thinking, supplier partnerships, and business transformation intersect, we invite you to build your future with ISS.What You'll DoAs the MRO Procurement Manager, you will serve as the Critical Stores and Spares Program Manager for a high-volume production studio lot, leading end-to-end inventory management and MRO operations to ensure continuous production readiness. Oversees the strategic planning, procurement, inventory management, and distribution of critical spare parts, consumables, and equipment across a diverse portfolio—including broadcast studios, production stages, Class A facilities, and support spaces.

Responsible for maintaining inventory levels within established budget parameters while ensuring operational continuity by forecasting demand, monitoring usage, minimizing waste, and collaborating with suppliers and internal stakeholders to optimize stock levels, control costs, and support uninterrupted service delivery.

Key Responsibilities Lead end-to-end MRO and inventory management operations supporting a complex client portfolio with $200M+ in annual spend, including demand forecasting, stock optimization, and lifecycle management to ensure production continuity

Design and maintain scalable inventory control programs, including audits, system accuracy, and real-time visibility across multiple locations aligned to KPIs and SLAsOversee procurement, storage, and distribution of critical spare parts and consumables in high-volume, fast-paced production environments

Partner with production, engineering, facilities, and operations teams to anticipate demand, prioritize critical inventory, and support uninterrupted operations

Manage supplier relationships, sourcing strategies, and service performance to ensure supply continuity, cost efficiency, and service excellence

Ensure consistent execution of a standardized operating model, aligning processes, governance, and service delivery with contractual commitments

Build strong partnerships with client stakeholders and cross-functional teams to drive alignment, transparency, and operational effectiveness

Utilize data and analytics to improve inventory accuracy, optimize space utilization, and inform decision-making

Monitor and optimize service delivery performance, ensuring alignment with contractual requirements, KPIs, and service-level expectations

Lead program and project management efforts, ensuring timely execution of initiatives aligned with business and operational priorities

Drive innovation and continuous improvement, leveraging process standardization and automation to enhance efficiency and scalability

Lead issue resolution and escalation management to maintain high service levels and operational reliability

Support broader strategic sourcing and cost optimization initiatives aligned with business objectives

Ensure compliance with safety, regulatory, and quality standards (HSEQ)
What We're Looking For

Required Qualifications Experience in Integrated Facilities Management services in a contracted, client-facing environment5+ years of strategic sourcing or category management experience

Experience leading procurement initiatives within complex, matrixed organizations

Strong supplier relationship management experience

Strong customer service and client relationship management skills

Strong communication, leadership, decision-making, and problem-solving skills

Expertise developing and implementing sourcing strategies

Strong analytical, negotiation, and…