Director, Custodial Services

Welcome to Warner Bros. Discovery – the stuff dreams are made of.

WHO WE ARE…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next.

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career‑defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

The Director of Custodial Services provides operational leadership for all custodial operations, ensuring safe, clean, and well‑maintained environments that support the Studio’s employees, clients, guests and business objectives throughout our 110‑acre Studio Main lot in Burbank. This role manages a team of 90+ custodians, oversees standards, staffing, budgets, vendor partnerships, and compliance while driving continuous improvement in service quality and efficiency.

As a key facilities and operations leader, the Director aligns custodial services with the company’s values of safety, accountability, and excellence, contributing directly to workplace experience, operational readiness and the organization’s long‑term strategy.

• Proven leadership experience directing large‑scale custodial or facilities operations, including union and/or contract labor environments.
• Demonstrated expertise in operational planning, budgeting, workforce management, and performance metrics for custodial services.
• Strong knowledge of health, safety, and regulatory standards (e.g., OSHA, environmental and sanitation compliance).
• Ability to build and sustain high‑performing teams through coaching, training, and clear accountability.
• Experience managing vendor relationships, service‑level agreements, and continuous improvement initiatives.
• Excellent communication and stakeholder management skills, with the ability to align custodial operations to organizational priorities and customer expectations.

• Bachelor’s degree in Facilities Management, Operations Management, Business Administration, or a related field; equivalent professional experience may be considered in lieu of a degree.
• Minimum of 7–10 years of progressive experience in custodial services, facilities operations, or environmental services, including leadership at a managerial or director level.
• Demonstrated experience overseeing large, complex operations with multi‑site portfolios, diverse teams, union labor, and significant operating budgets.
• Strong working knowledge of custodial best practices, sanitation standards, safety regulations, and sustainable cleaning methodologies.
• Proficiency with facilities management systems, work order systems, workforce planning tools, and data‑driven performance reporting to support operational decision‑making.
• Spanish Bilingual preferred.

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at  along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal‑opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a…