Area Manager; AM; Multi-Unit Manager; Chicago Area)

• Location Remote
  - Burbank, IL, United States
• Base Pay $75,000.00 - $85,000.00 / Year
• Job Category Area Manager, District Manager, Multi-Unit Manager
• Employee Type Full Time
  - Exempt
• Manage Others Yes

Ready to lead with vision and elevate teams across multiple hotels?
We’re looking for a strategic, people-first Area Manager to guide and grow high-performing General Managers. Ideal for hospitality, restaurant, or retail leaders who thrive in the field, love mentoring others, and are ready to make an impact in the organization.

• $75K–$85K salary annually + Commission Potential
• PTO, Medical, Dental, Vision, and Life Insurance available. 401k available.
• Field-based role supporting hotels throughout Northern Illinois, Southern Wisconsin and Rochester, Minnesota

Job Title:

Area Manager

Reports to:

Division Vice President

FLSA Status:
Exempt

Location:

Multi-Unit, Field Based (Regular Travel Required)

Direct Reports: 8-16 General Managers

Salary Range: $75,000 - $85,000 annually + Commission Potential

Department:
Property Operations

The Area Manager is responsible for providing operational leadership to 8-16 hotel General Managers across multiple geographic markets. This role ensures each property consistently meets company performance standards in areas including financial results, guest satisfaction, cleanliness, safety, staffing, and compliance. The Area Manager serves as a mentor, coach, and partner to General Managers and their teams, helping to drive strategic goals while maintaining operational excellence.

This is a field-based position that requires travel up to 75% of the time.

Lead, coach, and support General Managers to achieve property-level goals related to revenue, occupancy, guest satisfaction, expense control, and team development.

Conduct regular site visits and operational audits to ensure consistency and adherence to company standards, safety protocols, and brand guidelines.

Analyze financial reports across all assigned hotels and provide strategic direction to improve profitability and operational efficiency.

Monitor and guide General Managers on labor, payroll, and scheduling practices to optimize workforce planning while remaining within budget.

Champion operational initiatives across multiple properties, including sales campaigns, renovations, technology rollouts, or brand standards updates.

Collaborate with the Division Vice President and other company leaders to establish performance targets and execute company wide programs at the field level.

Ensure General Managers maintain compliance with all applicable local, state, and federal employment laws and health and safety regulations.

Provide direct coaching and developmental feedback to General Managers, including performance evaluations and succession planning.

Support General Managers in handling complex employee relations issues, disciplinary actions, and investigations as needed.

Ensure proper execution of hiring, onboarding, training, and compliance processes across all assigned hotels.

Promote a culture of accountability, teamwork, integrity, and guest-first hospitality.

Lead recruiting efforts for General Manager roles and other key leadership positions when vacancies occur.

Partner with hotel teams to monitor and improve guest experience metrics using feedback, surveys, and online review data.

Respond promptly to serious incidents or emergencies at hotel locations, assisting with crisis management, legal reporting, and company communications as needed.

Ensure regular follow-up and corrective action from inspections, audits, or brand quality assurance visits.

Maintain strong knowledge of market conditions, competitors, and local trends across assigned regions.

Perform other…