Stock Lead

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Hollywood Burbank Airport (BUR) - Burbank, CA 91505 US (Primary)

Full-time

Customer Service

Join our
Field Team
and help shape the future of retail- where innovation, customer connections, and career growth come together in an exciting environment!

The
Stock Lead
is responsible for overseeing the flow of merchandise, maintaining an organized and efficient stockroom, and ensuring the sales floor is well-stocked and visually appealing. This role also involves leading and training stock associates, supporting inventory accuracy, and working closely with store leadership to optimize merchandise availability.

Location
:
Hollywood Burbank

Schedule
:
Weekend availability is required

Pay
:$19

Medical, Dental, and Vision Insurance

Employer-Paid Life Insurance

Disability Insurance

Paid Time Off

401(k) with company match

Employee Discount

Lead and train stock associates, ensuring team efficiency and accuracy in handling merchandise

Receive, inspect, and transfer merchandise with precision and attention to detail

Oversee inventory management, including stocking, replenishment, and organization of merchandise

Maintain clear communication with store leadership regarding inventory levels, product availability, and restocking needs

Ensure all merchandise is properly displayed on the sales floor, maintaining full size and color representation

Keep the stockroom and sales floor organized, ensuring shelves, racks, and displays are neat, labeled, and visually appealing

Assist customers and team members in locating merchandise, demonstrating product knowledge and excellent customer service

Utilize inventory management and POS systems to track stock levels, process transfers, and maintain inventory accuracy

Identify and resolve inventory discrepancies, markdowns, or pricing errors in coordination with store leadership

Enforce safety and loss prevention protocols, ensuring compliance with company policies

Support overall store operations, visual merchandising, and floor presentation

Perform additional duties as assigned by management

1+ year of experience in stockroom, warehouse, or retail inventory management preferred.

Previous leadership or training experience is a plus

Strong organizational skills, attention to detail, and ability to prioritize tasks efficiently

Ability to work both independently and collaboratively in a fast-paced retail environment

Proficiency in basic computer skills and familiarity with POS or inventory management systems

Ability to lift and move merchandise up to 60 lbs, with or without reasonable accommodation

TAM Card (Alcohol Beverage Awareness Certification) may be required, depending on location

Security clearance may be required, depending on job duties

Employment may be contingent upon passing background checks and/or drug screening, where permitted by law

Occasional sitting

Frequent standing, walking, climbing, crouching, bending, pushing, or pulling

Normal or corrected vision and hearing

Can distinguish varying or specific colors, patterns, or materials to review merchandise

Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures

Typically, indoors

Typically, in a consistent temperature

Occasionally outdoors

Occasionally exposed to varying degrees of hot and cold environments

Use of fine motor hand functions

Lift approximately 50+ lbs.

Use of fine motor hand function

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.