Coordinator​/Driver helper

Coordinator/Driver Helper

Burbank

Nearest Major Market:
Kennewick

The VAD Driver Helper is responsible for supporting the safe, compliant, and precise delivery and installation of sensitive, high-value equipment from warehouse locations to Data Center Operations (DCO) sites. This role requires the ability to operate effectively within active construction and data center environments while maintaining strict adherence to safety protocols and operational procedures. This position goes beyond traditional delivery support, serving as a critical extension of DSV's operational and customer service standards.

The VAD Driver Helper is expected to provide white glove service, maintain a professional presence, and actively support installation activities, including working in confined spaces and varied physical positions, while ensuring accuracy, safety, and efficiency throughout the delivery process.

Duties & Responsibilities:

• Assist the driver with deliveries from warehouse locations to Data Center Operations (DCO) sites
• Support loading, unloading, and securement of freight to ensure safe transport
• Assist with installation and placement of server systems and sensitive equipment using provided tools and procedures
• Perform installation support activities, including working in confined areas and positioning equipment accurately
• Complete and verify Proof of Delivery (POD) documentation and ensure shipment accuracy
• Maintain a professional appearance and adhere to required uniform and PPE standards
• Communicate effectively with drivers, team members, site personnel, and management
• Identify and escalate operational issues, delays, hazards, or compliance concerns promptly
• Operate safely within active construction sites, data centers, and controlled environments
• Maintain high standards of safety, customer service, and adherence to DSV policies
• Travel to other U.S. locations as required based on operational needs
• Work flexible schedules, including weekends and approved overtime, in alignment with business demands
• Perform additional duties as assigned to support VAD operations

Qualifications &

Experience:

• Minimum 1–2 years of experience in delivery, warehouse operations, moving/installation services, or similar physically demanding roles preferred
• Experience supporting white glove deliveries, data center logistics, or high-value/sensitive equipment handling strongly preferred
• Demonstrated ability to safely handle, move, and position large, heavy, and fragile equipment in controlled environments
• Experience using manual material handling equipment (e.g., pallet jacks, dollies, lift assists)
• Ability to interpret and follow standard operating procedures (SOPs), installation instructions, and site-specific requirements
• Basic familiarity with Proof of Delivery (POD) systems, handheld devices, or digital tracking tools preferred
• Experience assisting with IT/server rack installation or technical equipment setup preferred (training provided)

Skills &

Competencies:

• Strong commitment to safety, compliance, and operational excellence
• Professional, customer-focused demeanor
• Ability to work both independently and in team-based environments
• Strong situational awareness and problem-solving skills
• Ability to follow detailed SOPs, safety procedures, and manifests
• Proficiency in English (read, write, and communicate effectively)
• Ability to use handheld devices or digital POD/freight tracking tools

Physical Demands:

• This position requires extended periods of standing and walking, frequent lifting, carrying, pushing, and pulling of freight, and the use of equipment such as pallet jacks and securing tools.
• The employee must be able to climb in and out of trucks and trailers and regularly bend, kneel, crouch, and twist during delivery and installation activities, including working in confined spaces and assuming a prone position (lying flat) when required.
• Effective verbal communication, hearing, and visual acuity are necessary to safely perform duties, coordinate with team members, and navigate operational environments.
• Frequently carry, push, or pull freight weighing 1–125 pounds
• Lift 50+ pounds repeatedly throughout the shift
• Stand and walk for extended periods…