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Bilingual Customer Service & Sales Insurance Representative

Job in Burbank, Cook County, Illinois, 60459, USA
Listing for: Allstate Insurance Agency - Jose Hernandez
Full Time position
Listed on 2026-10-11
Job specializations:
  • Insurance
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
About the Role:

Join our dynamic team at Allstate
- Hernandez Insurance Agency as a Bilingual Insurance Customer Service & Sales Representative! This exciting role offers the opportunity to assist customers in both English and Spanish, providing exceptional service while helping them navigate their insurance needs.

Responsibilities:
  • Provide outstanding customer service and support to clients in both English and Spanish.
  • Assist customers with policy inquiries, changes, and claims processing.
  • Identify customer needs and recommend appropriate insurance products.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to achieve sales targets and improve customer satisfaction.
  • Participate in training and development opportunities to enhance skills.
Requirements:
  • Bilingual proficiency in English and Spanish is required.
  • Previous experience in customer service or sales, preferably in the insurance industry, but not a must.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Positive attitude and a passion for helping others.
  • Valid insurance license or willingness to obtain one within 90 days of hire.
About Us:

Allstate
- Hernandez Insurance Agency has been serving the Burbank community for almost a decade, providing reliable insurance solutions tailored to our customers' needs. Our clients appreciate our personalized service and commitment to their peace of mind, while our employees enjoy a supportive work environment that fosters growth and teamwork.

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