Office Assistant - Burien

Office Assistant 3 (OA3)
Community Corrections Division – Burien, WA

Monthly Salary Range : $3,630.00 to $4,833.00
Permanent duty station in King County includes a 5% premium pay and a free ORCA card.

This full‑time, permanent Office Assistant (OA3) works under the Community Corrections Supervisor (CCS) at the Burien Field Office. The role is responsible for file management, advanced clerical support for the CCS, Community Corrections Officers (CCOs) and the field unit, and front‑desk reception duties. Work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

• Provide front desk reception on a rotational basis: greet and direct clients, manage a multi‑line phone system, and ensure proper opening and closing of the office.
• Maintain electronic and physical files: database entry and retrieval from systems such as OMNI and OnBase, and archive closed DOC field files.
• Offer general office support to the CCS and CCOs.
• Perform other duties as assigned.

• High school diploma or GED equivalent.
• Six months of clerical and/or customer service experience.
• Basic proficiency in Microsoft Office (Outlook, Word, Excel).

• Two years of clerical experience and advanced Microsoft Office skills.

• Maintain regular and reliable attendance.
• Respect and maintain confidentiality.
• Assist individuals with various criminal backgrounds.
• Navigate internal databases.
• Proofread written material and correct errors in grammar and punctuation.
• Communicate effectively and clearly to staff, supervised individuals, public, and stakeholders.

• Vacation days: 14–25 per year (depends on years of service).
• Eight hours of paid sick leave per month.
• Twelve paid holidays per year (one personal holiday).
• One personal leave day per year.
• Flexible Spending Account (FSA).
• Dependent Care Assistance Program (DCAP).
• Deferred Compensation Program (DCP).

This position may be eligible to telework up to one day per week with a reliable internet or cellular hotspot. Employees must maintain confidentiality and perform duties safely while at the telework location.

The WA State Department of Corrections (DOC) is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.