BDC Agent Specialist
Job in
Burien, King County, Washington, USA
Listed on 2026-06-04
Listing for:
Ada Motors
Full Time
position Listed on 2026-06-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Bilingual, Client Relationship Manager -
Sales
Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager
Job Description & How to Apply Below
The Opportunity We are looking for a highly motivated, articulate, and resilient Automotive BDC Agent to join our growing team. You will be the first point of contact for our customers, handling outbound communications across phone, text, and email. Your primary mission is to build rapport, answer customer inquiries, and schedule high-quality appointments for our sales and service departments.
What You’ll Do (Responsibilities)
Manage Customer Leads:
Achieve customer engagement with sales leads and maintain customer service with existing service database
Schedule Appointments:
Book and confirm sales or service and maintenance appointments while matching customer needs with advisor availability
Proactive Outreach:
Make outbound calls to drive customer engagement, book appointments for sales consultants and remind clients of routine maintenance, safety recalls, and upcoming service specials
Update CRM Systems:
Accurately log customer interactions, vehicle details, and notes into our dealership software
Deliver Elite Customer Service:
Address customer questions with empathy, professionalism, and a positive attitude
What We’re Looking For (Qualifications)
Strong verbal and written communication skills with a friendly, confident phone demeanor
Tech-savvy with the ability to multitask across various software platforms and multi-line phone systems
Previous experience in automotive dealerships, call centers, or customer service is a massive plus Highly organized, self-motivated, and capable of thriving in a fast-paced environment
Spanish speaker an extreme asset
Why You’ll Love Working With Us Competitive Compensation:
Excellent base hourly rate plus performance-driven bonuses
Comprehensive Benefits: 401(K), 401(K) matching, Health insurance, Dental Insurance, Life Insurance, Vision Insurance, PTOFuture Growth:
Incredible opportunities for career advancement within our growing dealership network.
Ready to shift your career into high gear? Apply Today to join our service team!
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