P&C Insurance Professional

Job Description

Join One of Texas' Top Allstate Agencies!

Join the Mark Jameson Allstate Agency, one of the largest and most award-winning Allstate agencies in Texas! We pride ourselves on delivering exceptional customer service, fostering a supportive and positive work environment, and creating outstanding career growth opportunities for our team members.

We're seeking a friendly, professional, and customer-focused Receptionist / Office Greeter to serve as the first point of contact for our clients and visitors. If you enjoy helping people, making great first impressions, and want to build a long-term career with a growing organization, we'd love to meet you.

This is an excellent entry-level opportunity with a clear path for advancement into a Licensed Customer Service Representative (CSR) or Licensed Sales Producer role.

Career Path Opportunities

At the Mark Jameson Allstate Agency, we believe in investing in our people and promoting from within. Successful candidates will have the opportunity to:

• Obtain their Texas Property & Casualty Insurance License
• Advance into a Licensed Customer Service Representative (CSR) position
• Move into a Licensed Sales Producer role
• Build a rewarding long-term career with one of the top-performing Allstate agencies in Texas

Ideal Candidate

You are friendly, dependable, and enjoy interacting with people. You take pride in providing outstanding customer service, thrive in a team environment, and are looking for more than just a job—you want a career with growth potential.

• Paid Time Off (PTO)
• Health Insurance
• Hands on Training
• Mon-Fri Schedule
• Retirement Plan

Customer Experience & Front Desk Responsibilities

• Welcome all walk-in customers and visitors with a professional and friendly attitude.
• Create a positive first impression for every client entering the agency.
• Assist customers with basic questions and connect them with the appropriate team member.
• Maintain a clean, organized, and welcoming reception area.

Phone & Administrative Support

• Answer incoming phone calls and route them to the appropriate team member.
• Take accurate messages and ensure timely communication.
• Assist with scheduling appointments and managing calendars.
• Perform data entry, filing, scanning, and other administrative duties.
• Support the agency team with day-to-day office operations.

Professional Development

• Learn agency systems, insurance terminology, and customer service best practices.
• Participate in ongoing training and development programs.
• Build the skills necessary for future advancement opportunities within the agency.

• Travel to and work full time in our Burleson, TX Agency location
• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Positive, professional, and customer-focused attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer proficiency, including Microsoft Office and email.
• Strong attention to detail and follow-through.
• Previous experience in customer service, retail, hospitality, receptionist, or administrative role