Director of People and Office Operations

Our client in Burleson, Texas is in search of a Director of People & Office Operations who will provide strategic and operational leadership across human resources, compliance, recruiting systems, performance management, and internal office functions.

This is not an administrative HR role. The ideal candidate brings leadership presence, sound judgment, and the ability to coach managers while implementing structured systems that reduce organizational chaos and increase accountability.

Director of People & Office Operations Responsibilities

• Develop and implement structured recruiting and onboarding systems
• Oversee employee relations and guide managers through discipline and documentation processes
• Ensure compliance with federal, state, and local employment laws (FMLA, ADA, EEOC, I-9, etc.)
• Maintain and update employee handbook and company policies
• Lead structured performance management processes including annual reviews and quarterly check-ins
• Oversee benefits administration and compensation benchmarking for non-union staff
• Promote and operationalize company core values across divisions

Office Operations Leadership

• Provide structure and leadership for office staff and administrative functions
• Clarify job roles, reporting lines, and accountability frameworks
• Improve internal workflows and cross-division communication
• Establish consistent meeting cadence and operational rhythm
• Identify inefficiencies and implement process improvements
• Support facilities coordination and vendor relationships as needed

Organizational Leadership

• Serve as a trusted advisor to ownership and division leaders
• Hold managers accountable to consistent documentation and people-management standards
• Build credibility with both office staff and field leadership
• Drive organizational clarity and reduce day-to-day operational disruption

Director of People and Office Operations Qualifications

7+ years of progressive HR leadership experience

Experience in construction, trades, or industrial environments preferred

Union contractor experience preferred

Strong knowledge of employment law and regulatory compliance

Demonstrated success in building HR systems and organizational structure

Proven ability to coach, influence, and hold managers accountable

Strong communication and organizational skills

HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR) preferred

Success Metrics (First 12 Months)

Standardized discipline and documentation process implemented

Structured recruiting and onboarding system established

Updated employee handbook and compliance audit completed

Clear accountability chart and role definitions for office staff

Performance management framework successfully launched

Reduced owner involvement in daily personnel matters

Why This Opportunity?

Visible leadership role reporting directly to ownership

Opportunity to build systems and structure within a growing organization

High-impact position influencing culture and operational effectiveness