Team Member - Cashier​/Sales Associate​/Retail

Job Summary

The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.

• Maintain regular and predictable attendance.
• Work scheduled shifts and be able to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recover merchandise.
• Participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Execute price changes/markdowns.
• Operate forklift (unless under the age of 18).
• Operate cardboard baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well‑being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above job duties.
• Perform other duties as assigned.

• Experience:
  
  No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education:
  
  A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Ability to read, write, and count accurately.
• Strong communication and problem‑solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

• Environmental:
  Favorable, moderate indoor noise; hard‑surface indoor floors and outdoor lots. Adequate lighting and temperature.
• Shift: Vary by store, generally no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

• Move and transfer merchandise weighing up to 50 pounds throughout the store.
• Push and pull merchandise up to 2,000 pounds with assistance of proper material handling equipment (e.g., pallet jack).
• Occasionally lift or reach merchandise overhead.
• Frequent standing, kneeling, twisting, crouching, squatting, bending, stooping, and climbing ladders.
• Move throughout the store for an entire shift.
• Safely access all areas of the store including selling floor, side lot, stock area, and register area.
• Operate and use all equipment necessary to run a store (e.g., dolly, handtruck, forklift, baler, computer, cash register). Forklift and baler requirements do not apply if under the age of 18.
• Operate store equipment such as computer, cash register, and other store equipment constantly.
• Read, write, and count accurately to complete all documentation.
• Use strong written and verbal communication skills to communicate effectively with team members.
• Process information/merchandise through the point‑of‑sale system.
• Handle and be in contact with birds/poultry.
• Successfully complete all required training.
• Complete training and certification to dispense propane. Propane certification and dispensing requirement does not apply if under the age of 18.

• Medical, dental, and vision coverage.
• Company‑paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources including adoption and surrogacy assistance.
• Eligibility for benefits for part‑time Team Members averaging at least 15 hours per week during a 90‑day lookback period.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A Team Member should perform all duties as assigned by his or her supervisor.