Escrow Assistant

Job Overview

We are looking for an Escrow Assistant to support the Escrow Department by handling customer service and administrative duties associated with residential real‑estate closings. The role may involve general team support or partnership with an escrow officer.

• Open orders and prepare closing statement information.
• Prepare documents for closing and manage disbursement of escrow funds.
• Follow up on all escrow transactions.
• Communicate requirements and other information to clients.
• Interpret agreements related to closing and compile required documents.
• Maintain professionalism and a positive service attitude at all times.

• 2+ years of experience in an escrow‑related role.
• High school diploma or equivalent.
• Strong customer service, problem‑solving, organizational and detail orientation skills.
• Proficiency in Microsoft Office and company/client operating systems.
• Excellent verbal and written communication skills.
• Ability to interpret agreements and manage confidential information.

• Hourly pay range: $24.30 – $33.30 (Los Angeles County), or $22.16 – $29.56 (other locations).
• Benefits include medical, dental, vision, 401(k), PTO/paid sick leave, and employee stock purchase plan.

For candidates working from an unincorporated area within Los Angeles County, a background check will be conducted. A criminal history may be considered when reviewing an offer, especially for duties involving confidential information, financial transactions, or meeting client‑imposed criminal history requirements.

First American is an equal opportunity employer in every sense of the term and considers all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable state and local laws (e.g., Los Angeles County Fair Chance Ordinance, California Fair Chance Act).