Fulfillment Lead

Position Summary

The Fulfillment Lead and Liaison is responsible for managing and assisting the Fulfillment Team in the day-to-day activities of executing Fulfillment Orders and Campaigns. This individual will coordinate with Online, Print and Promo Project Managers to facilitate the smooth rollout of daily Online Fulfillment orders, including ongoing and unique campaigns. You are the “go to” person for in the Fulfillment Department for Fulfillment order status, questions, and support.

• Fulfillment Operations Oversight and Assistance
  • Run daily reports to plan and manage daily workload.
  • Pulling Orders, Shipping Domestic and International.
  • Fed Ex Batch Shipments (Distro).
  • Assuring Quality Control.
  • Expediting Rush Orders.
  • Applying Freight Charges to PSI.
  • Troubleshoot issues as they occur.
• Fulfillment Planning and Optimization
  • Define Wave Picking.
  • Manage Order Priorities.
  • Manage Back Orders.
  • Coordinate Picking Strategies with the Director of Fulfillment.
  • Develop Kitting Strategies
    • Pre-Assembly
    • On Demand Kitting
    • Custom Kitting/Variable/Personalized
    • De-Kitting /Reworking
  • Represent Fulfillment in the Weekly Update Meetings (Online, Promo, Fulfillment).
  • Work closely with PMs to roll out Online Campaigns.
    • Assuring workflows are designed and tested.
    • Reviewing and planning for required capacity.
  • Manage relationships between PM (Online, Print, Promo) and the Fulfillment department.

• High level of ERP and WMS experience
• Experience in a fulfillment/warehouse/distribution operation
• Experience managing a team to meet quality and efficiency metrics.
• Experience with international shipping
• Excellent oral and written communication skills
• Proficient PC skills including Excel, Word, Email

• Experience with cGMP, SPC, six sigma, lean manufacturing, ISO 14000 Environmental
• APICS certification
• Experience in Print and Paper converting Industry.
• Data Management, Data Mining and Reporting

• Candidates must have strong knowledge of inbound and outbound warehouse processes with at least five years of experience in a similar environment
• A bachelor’s degree in a related field and five years of related work experience, or an equivalent combination of education and work experiences as a front-line manager in a fulfillment, warehouse, or manufacturing operation

• The employee is frequently required to sit, walk, and talk
• Use of hands and fingers to handle or operate tools or controls
• Frequently lifts and/or moves up to 45 pounds and occasionally lifts and/or moves up to 100 pounds
• Ability to handle heights of up to 15+ feet

Pay Range: $25.00-$28.00/hour, salary commensurate with experience

Contact:
Qualified applicants should send a cover letter including salary requirements along with a resume to