Development Assistant

Reports To:

Lead Development Coordinator

Full-time, Non-Exempt

$23.00 - $26.00 per hour (DOE)

This position is responsible for working on various projects in the development department including database management, mailings, digital fundraising, grants, the in-kind donation program, donor correspondence and cultivation, development volunteer supervision, and various administrative duties. Position must be performed on-site.

• Ensure high-quality data within the database:
  • Uphold donor confidentiality through database security.
  • Learn and follow proper protocols and strategy for data entry including coding donor accounts appropriately.
  • Steward data through clean-up procedures, etc., to maintain database integrity.
  • Develop and maintain best practices for donor data and database architecture as our approach to engaging with donors evolves.
• Answer general questions from the community and donors through calls, texts and email.
• Perform thank you calls or emails to first time donors.
• Facilitate mail campaigns by querying for and exporting data files, reviewing/ editing copy, maintaining schedules, and coordinating with direct response marketing contractors.
• Coordinate with the Communications Manager and contractors to keep development-related webpages current and engaging.
• Communicate with donors: clarifying donations and/or donor information, in-kind acknowledgement letters, and stewardship.
• Cultivate positive relationships with donors that allow them to engage with and contribute to PHS.
• Maintain department supply inventory; edit drafts of and order new supplies.
• Act as a backup for gift batch entry, thank you letters, etc.
• Maintain the PHS wish list – make sure donations are delivered to the appropriate departments and thank you letters are sent.
• Assist with texting program.
• Responsible for managing the grant cycle: researching, contact cultivation, applications, and stewardship.
• Help develop social media strategies and content if needed.
• Maintain a professional demeanor while interacting with the public, donors, volunteers, and other coworkers.
• Work effectively under pressure to deliver accurate results in a fast-paced environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Upon hire, must pass a background check.
• Bachelor's degree (B.A.) from four-year college or university; or two to five years related experience; or equivalent combination of education and experience.
• Proficient working with Microsoft Office specifically Excel and Word. Experience with Raiser's Edge (and/or other development software) and Google Drive preferred, but not required.
• Possess excellent written and verbal communication skills. Ability to write routine reports and correspondence. Ability to speak effectively before groups of donors or potential donors.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedures manuals and a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Professional, enthusiastic and positive demeanor.
• S…