UX Researcher IV

UX Researcher IV (Consumer Insights Researcher)

Tech client is seeking a Temporary UX/Consumer Insights Researcher to support product and user experience research efforts through well-scoped, time-bound project work. In this role, you will help design and execute research to inform product decisions and deepen understanding of user needs.

Plan and execute research using appropriate qualitative and/or quantitative methods (e.g., interviews, product evaluations, surveys, diary studies). Partner with cross-functional stakeholders to define research goals, scope, timelines, and deliverables for assigned projects. Develop research plans, screeners, discussion guides, and related study materials. Conduct data collection, synthesize findings, and translate insights into clear, actionable recommendations. Communicate results via written reports and presentations, tailored to stakeholder needs.

Support iterative learning by advising on next steps and follow-up research opportunities. Maintain research documentation and contribute to research repositories as needed. Approximately once per month to retail locations; potentially week-long trips

• Experience conducting UX research and selecting methods appropriate to the research question.
• Experience planning and moderating user interviews and usability testing.

• Survey design and analysis with mixed-method research experience (quant-leaning); comfort with focus groups, interviews, and field work.
• Vendor management experience.
• Proficiency with AI tools (e.g., Claude) and research efficiency tools.

• Domain experience with consumer electronics, hardware, wearables, or packaged goods.
• Shopper insight or retail research experience.
• Prior Tech client experience; familiarity with tracking studies, TURF analysis, or conjoint analysis

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #TMN