Barista;

Barista (Full Time) Job Number: HOT0

CDTM Work Locations

Embassy Suites San Francisco Airport Burlingame 150 Anza Blvd. Burlingame 94010

As a Barista at the Embassy Suites SF Airport - Waterfront, you will be responsible to do the following job duties to while staying true to our Vision, Mission, and Values in order to maximize profitability.

• Greets guests in a courteous and welcoming manner.
• Takes guests’ orders for beverages and/or food in a friendly, professional and timely manner to ensure total guest satisfaction.
• Upsells additional items to enhance profitability.
• Makes and/or presents drinks using standard ingredient(s)/recipes and practicing prudent portion control.
• Inputs orders into a register at the point of sale and creates a check for each guest, maintaining accountability for all beverages served.
• Receives payment from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all transactions.
• Maintains proper and adequate set-up of the coffee bar on a daily basis. This includes requisitioning, stocking and rotating all products needed.
• Responds to guest complaints in a positive and tactful manner, negotiates a compromise and implements a solution.
• Locks up and stores all beverages, food and other equipment items, deposits cash drops, secures and balances bank and signs out/in keys.
• Performs general cleaning tasks to adhere to health and safety standards.
• Keeps work area clean and organized.
• Completes other duties as assigned by supervisor/manager.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We’re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We’re leaders in our industry and in our communities.
• Teamwork - We’re team players in everything we do.
• Ownership - We’re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

The pay range for this position is between $19 - $21/hour and is based on applicable experience and location.