Account Executive - Print

Overview

Lahlouh’s business model is built on solving end-to-end supply chain problems, not simply processing transactional print orders.

Lahlouh is a partner who focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving industries. Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

• Sheet‑fed offset print fulfillment / distribution logistics
• Dynamic digital & large format print
• Packaging design & print
• Mailing marketing promotions
• Bindery & finishing promotions (advertising specialties)
• Online (e‑commerce) solutions
• Workflow automation solutions

Account Executive;
Reports to Director of Sales and Marketing; FLSA Status:
Exempt;
Department:
Sales;
Location/Shift: Lahlouh, Inc. (Burlingame, California or Monroe, Ohio) / Day – Position can work remotely.

• Identify new business opportunities, customers, and markets based on Lahlouh’s ideal client profile.
• Qualify new prospects, cultivate new clients, and maintain existing clients.
• Strategic and transactional selling and account management.
• Create and deliver sales presentations; provide plant tours.
• Review print estimates, calculate pricing, prepare quote letters, deliver/review proposals with clients.
• Coordinate pre‑production meetings for large or nonstandard projects.
• Ensure accurate job specifications are obtained from Customer and relayed to Project Manager.
• Brainstorm ideas and review job dates with scheduling when jobs have critical deadlines.
• Review digital files, preflight reports, and proofs before sending to customer.
• Coordinate delivery of proofs, samples, proposals, etc. to customer and follow up on their return.
• Follow procedures and maintain compliance with industry‑standard requirements (ISO, FSC, SOC‑2, etc.). Conduct press checks, bindery checks, audits, etc. with or without customer.
• Work with manufacturing personnel to answer questions, offer guidance, troubleshoot problems, etc.
• Oversee large RFIs and RFPs.
• Manage sales administrative tasks (process expense reports, facilitate credit applications, review contracts, provide sales forecasts, address outstanding invoices).

• Previous commission‑based selling experience in commercial print industry (5+ years).
• College degree preferred (BA/BS) or extensive industry experience.
• Knowledge of all aspects of the end‑to‑end commercial print workflow (concepting to distribution).
• Technical understanding of graphic design, prepress, offset printing, digital printing, bindery, finishing, mailing, assembly, and fulfillment/warehousing services.
• New business development skills (qualifying, cold calling, networking, referral selling).
• Account management skills (opening, discovery, objection handling, pricing, closing, problem‑solving).
• Computer proficiency with Microsoft Office (Outlook, PowerPoint, Word, Excel).
• Strong verbal and written communication skills.
• Personal car required; willingness to travel to support clients and be onsite at manufacturing plants, when needed.
• Client entertainment required (meals, work travel, events, etc.).

$60,000–$200,000 annually (100% commission after first year guarantee; commissions average 7‑9%).